Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.
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Alright, let me break down my full experience with GiftShip. I first came across this app 1 year ago, and I implemented it on my website. I knew exactly what I wanted, but back then they did not have it all the capabilities, and I ended up leaving. We just recently came back to GiftShip, and the difference in capability, workflow, and a huge improvement in UX has been tremendous. Picking any paid service is like picking a partner in business, and we are very careful with that. We try to pick wisely. Now, congratulations to the team on the massive growth, and major improvements in the platform. And also for Tim, for being an awesome Merchant Support filled with wise coding knowledge and fast turnaround. The company is lucky to have you!
I wish every app developer was as responsive, prompt, and helpful as Giftship's team! Stella, Mateo, and Tim helped me work through several issues specific to making the app work for my needs. They even helped adjust the text alignment to match my product pages better, along with the padding around their app's added text on my product pages, creating a much more built-in, custom appearance.
In regards to the functionality itself, it's flawless. I changed text fields and prompts within the "Manage Translations" portion of the back-end of the app to make it really work well with my store. And, I love that it splits the gifts into separate orders, which pull perfectly into ShipStation.
While it may not be the least expensive app out there, it's worth every dollar!
Wow! This is the greatest blessing bestowed on any Shopify store dealing with multiple gift orders.
This Crackerjack team has been working overdrive for months to deliver brilliantly coded app that makes it a breeze for our clients to send multiple gifts on single checkout in our store.
From the shopper's perspective its simple and intuitive. Each shipment can have different products, different gift cards different shipping options.
Previously used addresses can be pulled and auto-filled. New addresses practically write themselves with Google Autocomplete.
Every business is different so the developers included a ton of options to configure it exactly how we need to maximize sales conversion.
Our store is 100% gift service. This was a badly needed app for Shopify and we are grateful that it arrived just ahead of our holiday rush.
The support we received in setting this up was superb.
This is by far the most valuable app for our business.
See it in action at our shop Primewines.com
Fantastic app!
Thought this was a game changer for the holidays. Support started to respond and I felt base on their last email they were annoyed with my questions which I've asked for 4-days straight and was told: "Some due diligence is required here - I've outlined specifically where you can access the different templates, so I'm going to ask that you try a few out prior to requesting further assistance here." I reached out to Shopify support thinking maybe I was indeed the problem. Well they understood what I was asking while Giftship did not or choose to ignore. Basically the app works fine enough with multi-shipping and leaving give messages. Unfortunately the problem is the gift messages are printed as ONE Packing List, their program do not have a way for you to print each gift message separately for that one order. What's the point of shipping 4-packages to 4-different people but the packing list has ALL 4 Gift Messages listed!!! If there is a way to resolve this we do not know but at this point it doesn't matter anymore. We've removed this app and found another company with Gift Messages.
Hi Guerline,
I'm sorry that you feel we did not assist you well enough. We did draw our exactly how you can accomplish what you were asking for, which is done using the built in "Print with Giftship" feature.
When you have your items configured to capture the message once per product, you can print those messages individually - on separate pages - using the bulk printing templates in Giftship's order printer. The regular packing slip templates show all of the messages once per line.
Shipping to multiple addresses was a pain earlier but this app simplified it to a great extent. I'd recommend it!
A lot of gifting options and the set was easy and quick. Helped us overcome a lot challenges we had with the orders.
Giftship is easy to install and use. The customer service was very friendly and they patiently helped us with all the issues.
I use this app to ship to multiple addresses and add gift messages. Zac and Kevin are great to work with and get the job done!
We use the app to allow for gift wrapping and gift messages. It is a solid app, and while not perfect, the Pix Apps support team is really great!
Fantastic customer service. At first I was frustrated and thought I couldn't make it work the way I needed it to, but customer service helped me to customize the app to our needs. So great to have a gift receipt option!
