Reviews (269)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

November 19, 2024

We've used this product for a couple years for the multi-address ship option and it's been great! We then started using the order printer, simple transition. Recently, we added the Box Builder and it's also working very well. Support has been amazing as we fumbled our way through adding these things ourselves.

Roberts Ferry Gourmet
United States
About 2 years using the app
August 1, 2024

The app is fantastic, but the team behind it is even better!

The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with.

Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required.

As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer.

Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful.

If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it.

If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you.

Absolutely sensational.

Wilderness Committee
Canada
About 2 months using the app
Edited February 1, 2025

Good app with a lot of options. The developers are very engaged and often add new features. Customer support is prompt and helpful. Has been a great addition to our website and boost to our business.

Mercy Forest Co.
United States
Almost 3 years using the app
May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

Batch & Box
United States
About 1 month using the app
February 27, 2024

If you just need an app that will allow you to send shipments to another address this app will work for you. However, if you care about the analytics of your website DO NOT INSTALL THIS APP. Not only will this app inflate your order numbers (each GiftShip order counts as 2 orders) but it will also miscalculate your financial analytics. This does not mean you won't get paid what you are owed, it means that you will not be able to distinguish what you actually MADE through GiftShip. I have spent countless hours trying to figure out financial analytics including hours on support calls with BOTH Shopify and Gist and it was determined that the API between Gist and Shopify is faulty and Gist was unable to figure out how to send appropriate data to Shopify for store owners to get accurate meaningful analytics.

Drink NY Craft
United States
Over 2 years using the app
Gist replied February 28, 2024

Hello,

Thank you for the feedback, and we are sorry to hear of your frustration.

Just to clear up the wording here, there is no API issue at play here. It's through the leveraging of Draft Orders, that on the analytics side, a filter simply needs to be added to have reports amended accurately. This can be common amongst use cases that leverage Draft Orders.

We are sorry to see you go, and as ever, are available to chat further or hop on a Zoom call if you would ever like to go over things here.

Tim

Co-founder, Gist Applications

December 12, 2023

GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch.

What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application.

GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!

Cold Hollow Cider Mill
United States
6 days using the app
November 23, 2023

We use this app on our store for multi-ship and product options and plan to add the bundling. Their customer service couldn't be better. So happy with this app and the people behind it! They've solved a lot of issues on our end quickly and made it really simple.

Dare & Co.
United States
7 months using the app
November 20, 2023

Gift ship has been great for us because it allows our customers to place multiple gift orders in on transaction. It does create some duplication in your reporting. Customer service has been great.

Killer Pecans
United States
About 1 year using the app
October 25, 2023

Happy with the app and support provided so far. We wanted to customize the datepicker text formatting and Tim from their support team edited the theme code for us and was a big help. The ship to multiple address and datepicker are important additions to our site during the holidays.

Made In Oregon
United States
3 months using the app
October 25, 2023

My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!

CORDA
United States
Over 3 years using the app