Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

May 7, 2026

Spoke with Hemadri and she was great. She helped me with most of the things that i needed help with and I'm happy for her support and guidance. Thanks Hema for the help. I really appreciate it

Rajkumarr
United Kingdom
About 23 hours using the app
iCart replied May 8, 2026

Thank you so much for your wonderful review and kind words. We’re delighted to hear that Hemadri was able to assist you and provide the support and guidance you needed. Your appreciation means a lot to us.

We truly value your support, and please know that we’re always here whenever you need any further assistance.

March 3, 2026

Wish I could give zero stars! I was using this app until I needed features they didn't have. After uninstalling I keep getting email and text harassment asking why?
stay way from this app they will keep haunting you down trying to get a hold of you.

Milana's Baby Organics
United States
6 months using the app
iCart replied March 5, 2026

You are one of our valued customers, and you had been using our app for 520 days. We noticed that you recently uninstalled the app on 20-02-2026.

We wanted to understand if you faced any specific issues. That’s why we reached out via email. As we didn’t receive a response, we assumed the message might have been missed and sent a follow-up email.

If our emails caused any inconvenience or disturbance, we sincerely apologize — that was never our intention. Since you had been using the app for such a long time, we simply wanted to understand the reason for uninstalling it so we can continue improving our app.

Feedback and suggestions from valued customers like you mean a great deal to us and help us enhance the overall experience.

Thank you for your time and understanding.

April 27, 2026

Hemadri was very helpful, got me the answers I needed right away.

wristband.com
United States
3 days using the app
iCart replied May 1, 2026

Thank you so much for your kind review! 😊 We’re glad to hear that Hemadri was able to help you quickly and provide the answers you needed right away. Your support means a lot to us, and we’re always here whenever you need assistance again!

February 25, 2026

Great app and excellent support!
Really happy with the iCart Cart Drawer—it's easy to set up and works exactly as expected. Had a couple of questions during setup and Manoj from the support team was fantastic. He responded quickly, explained everything clearly, and made sure everything was working properly before closing the ticket. Top-notch customer service. Highly recommend this app!

flexivari.
United States
3 days using the app
iCart replied March 3, 2026

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re happy with the iCart Cart Drawer and found it easy to set up.

We truly appreciate your kind words about Manoj — I’ll be sure to share your feedback with him. Providing quick, clear, and reliable support is always our priority, and it means a lot to know you had a great experience.

Thank you for your recommendation! If you ever need anything, our team is always here to help.

February 9, 2026

iCart has been an excellent addition to our Shopify store. The app is easy to use, works smoothly, and has already helped us increase revenue through smarter cart upsells and offers.

What really stands out is the customer service — the support team is fast, professional, and genuinely helpful whenever we need assistance.

Highly recommended for anyone looking to boost conversions and improve the cart experience.

3D Kitchen, Home & Office
Australia
About 2 months using the app
iCart replied February 17, 2026

Thank you so much for your kind words! 🙏 We’re thrilled to hear that iCart has made a positive impact on your store and helped increase your revenue. Our team always strives to provide fast and helpful support, so it’s wonderful to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to support your success!

April 21, 2026

Love this app, easy to install. Pretty intuitive to customize..and I needed help with a weird set up with free shipping tier to Europe so I schedule a meeting from their support. Mayank the representative who helped me was awesome, had the perfect solution. Thank you so much!

Shop Dreamers of Dreams
United States
4 months using the app
iCart replied April 24, 2026

Thank you so much for your kind words 🙌

We’re really glad to hear that you found the app easy to install and customize. It’s great to know that our support team could help with your specific setup, especially with the free shipping tier for Europe.

We’ll be sure to pass your feedback to Mayank—he’ll be happy to hear it 😊

Thanks again for your support!

May 26, 2026

Super helpful. Great app and customer service. Highly recommend!

Elaris Body
United States
5 days using the app
iCart replied June 5, 2026

Thank you so much for your kind words and recommendation! 😊

We're delighted to hear that you've had a great experience with both our app and customer service. Your feedback means a lot to our team and motivates us to continue providing the best possible support.

If you ever need any assistance, we're always here to help. Thanks again for your support!

December 26, 2025

This is the one mission critical app I have. The app is simple to use, cleverly designed, and is packed with options to improve ATC and reduce abandonment. Customer support is responsive and will get the extra step to help you make the most of the app. Highly recommend!

My Maga Swag
United States
About 1 month using the app
iCart replied December 29, 2025

Thank you so much for the fantastic review! 🙌
We’re thrilled to hear that our app plays such a mission-critical role for you and that you find it easy to use, thoughtfully designed, and effective at improving ATC and reducing abandonment. Your kind words about our support team truly mean a lot—we always strive to go the extra mile to help our users succeed. Thanks again for the recommendation and for being a valued user!

April 2, 2025

I tried probably 10 different shopping cart apps, and iCart is the BEST one I've found.

This app provides all the design customizations of other apps, as well as functionality (such as cart amount thresholds to show specific collections of product recommendations) that are not available on other apps I tested out. Also, they have excellent customer support, with the ability to schedule a live call pretty much immediately.

Highly recommend iCart, if you're looking for a way to add seamless, high-converting cart to your Shopify store!

Calico
United States
About 14 hours using the app
iCart replied April 14, 2025

Wow, thank you so much for the amazing review! We're thrilled to hear that iCart stood out among the many apps you tried. It’s great to know you’re enjoying the advanced features and design flexibility, and that our support team could assist you promptly. We truly appreciate your recommendation and are always here if you need anything!

Edited March 11, 2025

Great app. had a small issue that needed to be resolved, and I got an answer and solution in literarily less than 2 minutes from Ankur. It has a lot of functions you can customize each option. Support team gave me great service and answered my questions.
Team even offered to get on a call with me and walk me through the steps to fix my cart upsell widget.

TEACURRY
India
Over 2 years using the app
iCart replied February 4, 2025

Thank you for your review! 😊 We're glad you had a good experience. Let us know if you need any assistance! 🚀