Kiwi Size Chart & Recommender

Does exactly what I need and has saved me several times with customers when they are ordering. I hear a lot how they love to be able to see sizing for the items they are purchasing.

Inconsistent, doesn't always work. Size recommended stopped showing and working, and then the pop up size chart stopped showing Dec. and no reason why. Uninstalling.

This app has the best size charts, however trying to add them to my store was difficult, because i have a colour swatch app, but i contacted the support team and they literally fixed everything for me, i just told them where i wanted the link and they did it, Amazing team, super polite love this app, very happy i changed

Rowan.

Unfortunately I've had to change this review to 1 star. I have been trying to contact support for over a year and now I'm just going round in circles and no one is responding to me. I will now have to look for an alternative app.

The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)

Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.

I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app.

The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive:

$0 extra for less than 100 orders
$5 extra for 100–500 orders
$20 extra for 500–2,000 orders
$60 extra for 2,000–6,000 orders
$120 extra for 6,000–10,000 orders
$200 extra for 10,000–20,000 orders
$350 extra for more than 20,000 orders

To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once.

Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts.

While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.

This app is perfect. Allows me to easily edit size charts as well as show them in both metric and imperial. Customer support was also incredibly helpful.

Kiwi Size Chart & Recommender is not ADA Compliant, but could possibly be if the developer added basic features. Good for text and a basic chart only. This app lacks the ability to place alt text on images, which should be a basic & essential feature.

7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience

My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.

We have just started using Kiwi Size Charts & Recommender app, so far we like the functionality better than our previous size charts app, and the support team is really fantastic! They are very fast and efficient, solved all our issue with set up! Definitely recommend this app to anyone looking for a size charts solution for your store.