Reviews (1,244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.
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We like Kiwi for its easy setup & ability to use our own designed template. It functioned well for us until this spring when something with the design broke within the app. The Kiwi team addressed our issue quickly only once we left a low-rated review. It ended up being a simple adjustment and our size guides are functioning as they once were, but it would have been a better experience had the team advised to update the sizing plugin when we surfaced the issue months ago. We will continue to use this app & hope for better communication if we run into anything again!
Hi team,
Thanks for flagging this. We're sorry to hear about the frustration. We checked and haven't received any recent tickets from you since April 16, so it's possible your latest messages didn't come through. One of our team members will be reaching out shortly to assist and make sure this gets resolved properly.
- Kiwi Management Team
We've had a great experience using Kiwi Size Chart & Recommender. It’s intuitive, easy to customize, and integrates seamlessly with our store on our product pages. Since implementing it, we've seen a drop in size-related returns and an increase in customer satisfaction. Highly recommend it to any business looking to streamline their sizing experience!
Hey there JJwinks and team!
Thanks for the fantastic feedback! It's great to hear that our app is making a real impact. Reducing size-related returns and improving customer satisfaction are exactly what we aim for. Glad the integration and customization were smooth for your team.
If you need help with anything else, please don't hesitate to reach out!
Great support from the team in getting the Size Chart link positioned exactly how I wanted it on my Product Page. Having Kiwi Size chart definitely helps reduce returns by helping my customers get their size right first time.
Hey there SLBMoto and team!
Thanks for the great review! We're glad the team could tailor the Size Chart placement to fit your vision and it's awesome to hear Kiwi is helping reduce returns.
If you need help with anything else, you know where to reach us!
Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.
Hi Corporate Giggles and team,
Thanks for sharing such a detailed review. It's clear you were patient and proactive throughout a frustrating experience, and we genuinely regret that the communication fell short during a critical time. While it's good to hear things were ultimately resolved, your feedback highlights the importance of consistent follow-up, something we're actively helping the team improve. Your insights are a valuable reminder of where we can better support both merchants and their customers.
If you need further assistance or have additional questions, please don't hesitate to reach out to us!
The app is great, full of functions. But a bit complicated.
Also i found it's challenge to create the size calculated. Probably I havent tried hard enough to set up. Cost is high for small business.
We used to absolutely love this app. The developer is responsive and there is constant improvement of the apps features. Unfortunately the new limits on the number of published size charts and additional fees for sales over 100 pc. is a deal breaker for us. We are leaving for a different solution without these restrictions.
Thanks for taking the time to share your thoughts. We recently added limits on the number of published size charts and introduced a small fee for stores with over 100 sales to help us continue improving the app and supporting our merchants long-term. Someone from our team will be reaching out to share more details about the updates and see if we can answer any of your questions. We'd love the chance to make your experience with our app better.
- Kiwi Management Team
Love this app, really makes my size chart look good. It took me no time to setup! I hope to spend more time with it in the coming weeks to improve. Love that I can put my own photos in because us plus-size girlies need to be represented properly!
Hey there Thicket Adventure and team!
Thank you for sharing this! We're so happy to hear the setup was quick and that you're loving the custom photo feature. We're glad the app helps you showcase that.
Looking forward to supporting you as you continue to customize and refine your size chart!
It's easy to use for the most part. However, you cannot copy and past sizes like 23-34" if the Table Unit Conversion is set. I also wish that the filter bar didn't reset randomly. It'd be nice to filter by brand/product type/tag.
Thank you for your feedback. We truly appreciate it. Our team has reached out to you directly to offer assistance and clarify a few things.
For the unit conversion, the app automatically converts measurements when enabled, which prevents pasting specific values. However, a simple workaround is to temporarily turn off unit conversion, paste your size range, and then turn it back on.
Regarding filtering, the Product section is designed to show which size charts are matched to your products. The best way to find a specific product is to copy the product title, paste it into the search bar, and select it to see all related charts.
We're happy to help with any concerns you have. Please let us know if there's anything else we can do!
- Kiwi Management Team
These guys are fantastic, they helped me get the exact look I was going for when I provided a mockup and the result is perfect. I'm really happy with using them and have been using them for almost 2 years now. Their size recommender is clean and works well. Great work guys!
Hey there Peak Moto and team!
Thank you for your amazing review! We're thrilled to hear that our team could bring your vision to life and that you've been happily using us for nearly two years! We truly appreciate your support!
If you need help with anything else, you know where to reach us!
I'm using this and loving it so far. Good thing is I found some issue that size chart button disappear when changing the variant. Team resolved it on same day.
Hi there Vanshitaaz team!
Glad to hear you're loving the app! We appreciate you bringing the issue to our attention, and we're happy our team could resolve it so quickly.
If you ever need anything else, you know where to reach us!