Reviews (1,244)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.

October 24, 2025

Kiwi Size Chart has been a game changer for my store. It’s clean, super easy to set up, and helps customers pick the right size with zero confusion. The support team is amazing, Markson especially went above and beyond to help. Highly recommended!

Domisana
United Kingdom
2 months using the app
Staytuned replied November 12, 2025

That’s fantastic to hear — thank you so much for the wonderful feedback! 💪 We’re thrilled that Kiwi Size Chart has made such a difference for your store, and we’ll be sure to share your kind words with Markson. We really appreciate your support and recommendation!

September 20, 2025

As we are startup and low on budget so was looking for an option with Free Plan . Thanks to Kiwi our wish is fulfilled & if my Budget grows definitely will move to paid plan. In free plan Mostly features were provided, with lot of customisation and option. giving the full control to the user to decide on every component.

Armoury
India
1 day using the app
Edited October 22, 2025

I couldn't work out how to move the Kiwi size chart on my product page, so I emailed support to ask for help & within a few minutes Markson from the support team had very kindly made the change for me.

Kiwi is a great product anyway, but this level of support makes it an absolute must for my business.

UPDATE: I've recently added another App to my product page & this had the effect of over-riding my Kiwi settings. Within a few minutes of telling Markson about the problem he'd fixed it. FANTASTIC service as always.

Cool Teds
United Kingdom
About 1 year using the app
Staytuned replied September 22, 2025

Hi Cool Teds and team!

Thanks for the amazing feedback! We're glad our app is working well for your business, and it's great to hear Markson was able to jump in and help so quickly. We're always here to make things easier for you!

August 29, 2025

Has lots of features and customer care is excellent. The application can be a bit tricky to use sometimes as there is so many settings, simplifying this would make things even better but overall a very good functioning app!

House of Thobes
United Kingdom
Over 2 years using the app
Staytuned replied September 2, 2025

Hi House of Thobes and team!

Thanks for the great feedback! We're glad the features and support are working well for you. We hear you on the complexity, and the team is actively looking at ways to simplify the settings to make things even easier to navigate.

If you need any help, please feel free to reach out to us!

August 28, 2025

I love how easy it is to design and edit your size guide and add the elements you wish.

Had some questions regarding adding the guide to our template in Shopify but the service teams was most helpfull and fixed it right away.

I would reccoment Kiwi to others for sure!

Chopar
Denmark
3 days using the app
Staytuned replied August 29, 2025

Hey there Chopar team!

We really appreciate your thoughtful review! It’s great to hear the design flexibility stood out, and we’re glad the support team could quickly assist with your Shopify template. Thanks for the recommendation!

If you need help or have questions, you know where to reach us!

Edited September 9, 2025

Moved to next plan -> decided it's not okay for us (not possible to translate fields from English).

Tried to move back after few minutes and it was not possible anymore.

Created lots of manual work for us without any real reason.

www.smfit.bg
Bulgaria
About 4 years using the app
Staytuned replied August 19, 2025

Thank you for the 5-star review SMF Essentials and team!

August 14, 2025

It is okay. The billing setup I don't like (counts total orders). Also, the features it has are good like the recommender for size. But they are very rigid and not super customizable. Not sure if I will stick with this app or not.

UT Kilts
United States
2 days using the app
Staytuned replied August 15, 2025

Hi UT Kilts and team!

Thanks for the honest feedback! We understand your concerns around billing and customization. We've shared your input with the team, and in the meantime, we’re helping the merchant explore flexible ways to tailor the sizing recommender more closely to their store’s needs.

Please feel free to reach out if you need help any help!

July 29, 2025

Sizing is critical for our business as Apparel is our largest selling category to cyclists, runners, swimmers and triathletes. Kiwi does a great job of ensuring every customer is able to find the best possible size in a super easy manner.

BUMSONTHESADDLE
India
Over 6 years using the app
Staytuned replied July 29, 2025

Hey there BUMSONTHESADDLE and team!

Thanks for the great review! We're thrilled our app is helping your customers confidently find the right fit, especially with sizing being so key in performance apparel. Really appreciate you highlighting its impact across your activewear categories.

If you need further assistance, please feel free to reach out!

July 22, 2025

Great support from the team in getting the Size Chart link positioned exactly how we wanted it on our PDP. Having Kiwi Size chart + the Recommender definitely helps reduce returns by helping my customers get their size right first time.

Great App

Inspired Garden Life
United States
About 1 year using the app
Staytuned replied July 22, 2025

Hi there Inspired Garden Life and team!

Thanks so much for the kind words! We're glad our team could help get the size chart placed just right on your PDP. It's awesome to hear that combining Kiwi with the Recommender is helping your customers choose the right size and cutting down on returns.

Please let us know if you need help with anything else!

July 1, 2025

Kiwi size chart has been a game changer on my website. The format to build a chart that suits your store is super easy. Plus the help was on point when I needed a little extra hands on help to fix placement of the chart for me. 100% would recommend this size chat to anyone.

SERJ
New Zealand
6 days using the app
Staytuned replied July 3, 2025

Hey there SERJ and team!

Thank you for sharing your experience! It's great to hear how much our app has helped streamline your store and that the support team was there when you needed a hand. Your recommendation means a lot and will surely help others looking for an easy, effective sizing solution.

If you need help with anything else, you know where to reach us!