Reviews (1,244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.
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good service
Love hearing that you received good service from our team!
great app, perfect customer service. very usefull would recommend
good
Thanks for giving Kiwi a try! We’re happy to know you’ve had a good experience.
Great App!
Thanks for the five stars and for calling Kiwi a great app right from the start!
excellent help
We’re glad our team could provide the help you needed! Thanks for choosing Kiwi.
Service was great, but I found the pricing to be too high. Did not mind paying for the size chart feature, but it was the add on cost for each sale that comes through -- regardless of if it's online, instore, or even has a size chart attached to the product.
Thank you for the 5-star review and for sharing such thoughtful feedback
We’re really glad to hear you had a great experience with our service.
We also appreciate your honest input around pricing. Feedback like this is incredibly valuable to us, and it’s something we actively take into account as we continue refining our plans and how features are structured. Our goal is always to strike the right balance between providing strong functionality and keeping things fair and flexible for different business needs.
If you ever want to discuss plan options or have questions about how billing works, our team is always happy to help.
Thanks again for taking the time to share your experience!
fsf
Thanks for sharing your rating. We’re sorry your experience with Kiwi didn’t feel fully right. Someone from our management team has reached out by email to better understand what happened and help improve things for you.
- Kiwi Management team
good app, easy to configure, good response rate from customer support
It's great to hear it’s been easy to set up and running smoothly for you. We're glad our support team could be there when you needed it too, we’ll keep that responsiveness going!
Great experience and product.
I had an issue relocating the size chart link within several product pages that used a customization field.
I reached out to Kiwi's customer service and they resolved it within an hour.
That's amazing customer service!
Thank you so much for the detailed review!
We’re really happy to hear that everything was resolved quickly and that our team could help get the size chart placement sorted across your product pages. Providing fast and reliable support is something we truly care about, so this means a lot to us.
If you ever need anything else, we’re just a message away!
We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.
