Reviews (1,244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.
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muit bom serviço de resolução de problemas
Ficamos muito felizes em saber que nosso suporte ajudou a resolver seu problema! Muito obrigado pela avaliação.
Première expérience concluante pour l'instant ! Merci
Merci pour ce retour ! Nous sommes ravis que votre première expérience avec Kiwi soit déjà concluante.
Nice
Wonderful to hear you’re enjoying Kiwi, and thanks for the five stars!
nice service from Reg!!
Reg will be happy to hear this! We’re glad the service stood out and that you had a nice experience with Kiwi.
sehr leicht einzustellen
So happy to hear Kiwi was easy to set up. Thanks for the 5 stars!
good so far
Nice to hear Kiwi has been good so far for you, Orchid Fashion Boutique! We’re here if you need anything as you keep using it.
beautiful experince easy to learn
The support is excellent, and the app delivers a superb sizing solution
Excellent support and a superb sizing solution is exactly what we aim for. We’re glad Kiwi is working well for you and appreciate you sharing this!
This app has been a nightmare from the start. It constantly crashes on the product page and the size information is always wrong. Support is painfully slow and never actually solves anything, they just say they’ll look into it and then never follow up. As a paying customer, I expected at least basic help, but the problems have persisted for ages with no resolution.
The worst part: I was invited to a call thinking my issues would finally be addressed, but instead, I was yelled at by an employee for “asking too much” just because I wanted the colors and fonts to match my website branding, something every other app provides without issue. The attitude and lack of professionalism are unbelievable.
Do yourself a favor and stay far away from this app. It’s a waste of time and money. Absolutely horrible experience, never install!
Hi Portraits de Famille and team,
I’m really sorry to hear how frustrating this experience has been. Running into product page crashes, incorrect size information, and waiting on support without clear resolution would be incredibly frustrating for any store owner.
I was also concerned to read about your experience during the call. Conversations with our team should always feel helpful and respectful, and it’s disappointing to hear that the interaction left you feeling otherwise.
Your request to match the colors and fonts with your website branding is completely reasonable, and we understand how important that consistency is for your storefront.
We’ve just reached out to you directly by email so we can take a closer look at the issues you mentioned and review what happened with your previous support interactions. If you’re open to it, we’d really appreciate the chance to work through this with you and help get things back on track.
Thank you for sharing your experience with us.
- Kiwi Management Team
easy
Thanks for the five stars, NotACivilian! It’s great to hear Kiwi felt easy right from the start.
