Reviews (1,244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.
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Good app, and good support :)! Very quick and friendly.
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Your five-star rating means a lot to our team! Thanks for choosing Kiwi.
Great app, even better support!
We ran into a tricky technical issue with the size chart rendering on our theme, and Reg worked on it for weeks until it was properly fixed.
Never rushed, always responsive, and delivered a clean solution.
That kind of dedication is rare. Five stars well earned!
Thanks a lot!
That sounds like a frustrating issue to deal with, so it’s great to hear Reg stuck with it and got everything working smoothly in the end. We really appreciate you calling out the time and care he put in, especially with something as tricky as theme compatibility.
Thanks for trusting Kiwi and for the kind words!
Easy and very helpfull for clothing brands
We’re glad Kiwi has been easy and helpful for your clothing brand! Thanks for sharing this with us.
I installed this app because it is one of the most popular size recommendation apps with a large number of positive reviews. Unfortunately, after testing it, I was quite disappointed. The biggest issue is that to fully use the app, you basically need the highest pricing plan. Even the Plus (Popular) plan has significant limitations regarding translations and the number of size charts, which makes it impractical for multilingual stores.
During setup, I encountered an overwhelming number of options and settings that, in my opinion, create unnecessary complexity rather than actually helping. The frontend presentation of the size charts also leaves a lot to be desired - sliders, ranges, and excessive visual elements make the entire experience feel overcomplicated and, instead of helping customers choose the right size, often make it more confusing.
On top of that, the monthly subscription price feels very high for what this app actually offers.
In the end, I decided to build my own solution. I spent two working days developing a custom size recommendation system tailored specifically to my store. The entire system runs on a single file plus JSON data, works quickly and reliably, and has a clean, user-friendly design without unnecessary gimmicks. That is why I genuinely do not understand the $24/month pricing for such a relatively simple piece of software.
Thank you for taking the time to share such detailed feedback. We’re sorry Kiwi did not feel like the right fit for your store, especially around plan fit, multilingual needs, and the setup experience.
Kiwi can be configured in simpler ways depending on the storefront experience a merchant wants, and we would have been glad to help review that with you. We do not see any support tickets from your store, so our team will reach out by email to better understand what you were aiming for and clarify whether a more focused setup could have matched your needs.
We hope to hear from you soon.
- Kiwi Management team
Kiwi size chart is a very powerful app that we have been using for some time now. The app gives the ability to add sizing details into a clear, responsive table as well as give the customer an option to display in different units such as CM & Inches, which is a huge feature. Their customer service is great as well. We recently had a conflict arise with a new Shopify theme, and the Kiwi team worked with us extensively to create a solution for us.
Hearing that Kiwi has been part of your setup for a while really means a lot. It’s great to know the size chart tables and unit switcher between cm and inches are making things clearer for your customers.
We also appreciate you sharing that experience with the Shopify theme conflict. Those situations can be tricky, so it’s good to hear our team was able to work through it with you and land on a solution together.
Thanks for sticking with us and for taking the time to share this 🙏
Muito eficiente, o atendimento rapido! Recomendo
It’s wonderful to hear that Kiwi has been efficient and that you received fast support! Thank you for the recommendation.
Perfect app, PERFECT SAV !
Wonderful to hear you’re loving our app and had a perfect experience with our SAV support! We really appreciate your review.
works great
muit bom serviço de resolução de problemas
Ficamos muito felizes em saber que nosso suporte ajudou a resolver seu problema! Muito obrigado pela avaliação.
