Reviews (1,242)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.

October 3, 2019

Looking good and easy to work with.
Good customer support.
Only thing is that it takes a couple of seconds before it shows up on the product page.

RÉZO
Israel
22 days using the app
Staytuned replied October 3, 2019

Hi thank you for the review! You can actually make sizing load faster by following this guide:

https://kiwiapps.freshdesk.com/support/solutions/articles/44000554316-can-i-make-sizing-loading-faster-

November 27, 2022

stopped working during the busiest time of year!! BFCM! no support after hours , had to switch fast to another app as we were losing sales. What a joke.

The Steel Shop
Canada
7 months using the app
Staytuned replied November 28, 2022

We apologize for the problems you encountered! I know you switched to another app already, but I've reached out to you directly by email in any case to see if we can make amends. Thank you for taking the time to write to us - we hold ourselves to higher standards than this.

November 27, 2022

on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!

Bicycle Booth
Canada
Over 3 years using the app
Staytuned replied November 28, 2022

Thank you for taking the time to send this review. We're so sorry about the issues you're struggling with! We've reached out to you by email already to get you back up and running ASAP.

November 11, 2018

The app is not working from time to time. Currently, it is not working on iPhone devices for which bug we haven't heard anything from the app support team.

kucheshkidrehi
Bulgaria
24 days using the app
Staytuned replied March 18, 2019

Hi, the issues was due to incompatibility with the theme you were using. It was resolved a long time ago. I kindly hope you can take a look and update the review. Thanks.

Edited June 11, 2026

very good helper!!

Ava & Mason
Netherlands
10 days using the app
Edited April 22, 2026

excelente servicio de soporte, todo me solucionaron y me ayudaron en cada paso

Diana Fernanda
Colombia
24 days using the app
November 12, 2025

Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.

Waterloverz
Austria
About 2 months using the app
Staytuned replied November 12, 2025

Thank you for the wonderful feedback! 🙌 We’re thrilled to hear Kiwi is making it easy for you to create size charts — especially for sporting goods! It’s great to know the flexibility of the app is helping your store run smoother.

April 7, 2026

+++ Best customer support

VolunaObsession
Norway
2 months using the app
Staytuned replied April 9, 2026

Hearing that our support stood out really means a lot, thanks for calling it out! We’ll keep making sure you get that same level of care every time you need us.

July 31, 2025

Great app! We've been using Kiwi for a while and it makes managing size charts so much easier. Big thanks to the support team—especially Markson—for the fast replies and clear video guide. Everything’s working perfectly now. Highly recommend if you're running a fashion store!

RICHRADIQS
United States
Over 1 year using the app
Staytuned replied July 31, 2025

Hey there RICHRADIQS and team!

We really appreciate the kind words! It's great to hear our app has made size chart management smoother for your store. We'll be sure to pass the shoutout to Markson. Glad the video guide helped get everything running just right, and thanks for the recommendation!

If you need help with anything else, you know where to reach us!

May 4, 2025

Using free version, but looks brilliant and also support reacted on my question (Markos in my case) in few minutes with minor issue when we changed theme. Overall been with a guys for several years and I can only recommend it!

SANYA
Serbia
Almost 5 years using the app
Staytuned replied May 7, 2025

Hi SANYA team!

Thanks for the great feedback! It's fantastic to hear you've had such a smooth experience and that Markson was quick to assist. Long-term users like you help show the value of responsive support and reliable tools, even on the free plan.

Please don't hesitate to reach out if you need help with anything else!