Reviews (120)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing marketplace integrations and product feeds across channels like Amazon, bol.com, Zalando, Miinto, and Google Shopping. They highlight powerful feed customization, reliable order and inventory sync, and reduced manual work, even with large catalogs. After initial setup, it’s described as smooth and “plug and play.” Support is consistently praised as fast, patient, and highly effective, with pricing often seen as very fair.

June 26, 2023

Very helpfull and professional support. Makes it easy to get 'up and running' with good advice and tips.

L' ART COPENHAGEN
Denmark
2 months using the app
Koongo replied March 5, 2026

Getting users up and running smoothly with practical guidance and useful tips is always a priority. We’re glad Koongo helped make the setup process easier for you.

June 22, 2023

We are working for many months with this app and are satisfied. Also the support is greatfull. We don´t want to miss it.

UNIT Hamburg
Germany
About 1 year using the app
Koongo replied March 4, 2026

We appreciate your feedback about our support team as well. Nice to see Koongo has been supporting your workflow for many months.

Edited December 9, 2022

Great service by the support team. It was for me new information, but he truly helped me getting my webshop connected. Thank you

ANDES Exclusive
Netherlands
7 days using the app
Koongo replied March 5, 2026

Thanks a lot for your nice feedback. Our team provides several resources to help partners along the way, including live chat, calls with the support team, video tutorials, and a detailed knowledge base, so users can always find the guidance they need during setup and daily use.

February 23, 2023

Ottima applicazione per chi vende sui Marketplace; integrazione completa e assistenza disponibilissima per qualsiasi problema.
La consiglio vivamente

maglieriatina1962
Italy
About 2 months using the app
Koongo replied March 5, 2026

We're happy to hear the app works well for your marketplace sales and that the integration has been useful for your business. It’s also good to know that the support team has been there to help whenever needed. We truly appreciate your recommendation.

December 22, 2022

Finora posso recensire l'assistenza chat: ottima anche se l'orario per usufruirne è un po' ridotto. la App sembra ottima ma l'ho installata solo ieri.

Lady Venezia Shop
Italy
2 days using the app
Koongo replied March 5, 2026

We hope the app proves just as helpful as you continue using it and exploring its features for managing feeds and marketplace connections. Your early feedback is much appreciated.

January 18, 2023

Great customer care. Carlos ofter supports us with the issues occurred.
This APP is crucial for our workflows as it lets us work smoothly with many marketplaces.

lemlò
Italy
About 2 years using the app
Koongo replied March 4, 2026

Our support team is always here to help when issues come up. It’s also great that Koongo helps you manage multiple marketplaces and keep your workflow running smoothly.

April 22, 2022

Great app! and the support is even better, I had a problem and they support me step by step, a big thank you goes to Carlos Angulo and the team.
Thank you so much guys.

One Block Down
Italy
Almost 2 years using the app
Koongo replied March 4, 2026

Thank you for your review! It’s good to know the app and support met your expectations. Our team is always here to help and guide users step by step whenever needed.

June 9, 2022

App that works pretty fine. They really help making every development necessary on their side to optimise the connection between brand-marketplace as much as possible.

ALOHAS
Spain
2 months using the app
Koongo replied March 5, 2026

We appreciate your feedback. It’s great to know the app is performing well for you and that the efforts to improve the connection between your brand and marketplaces are making a difference. Thank you for sharing your experience.

March 8, 2022

La herramienta es muy potente y funciona muy bien. Tiene conexion a los mejores marketplaces. Pero sin duda lo mejor es el soporte, rápido y excelente. muy recomnedable.

Brands Democracy
Spain
7 months using the app
Koongo replied March 4, 2026

Thank you for the feedback and the recommendation. We're glad the app is working well for you and helping you connect with leading marketplaces such as Amazon or eBay. Great to hear the support team has been helpful and responsive.

April 22, 2022

Very useful tool, although a little complex and laborious. Once its potential is known with practice, it makes everyday life much easier. Used to its fullest, it's spectacular. Support is also very helpful and enlightening.

Be & Care
Portugal
11 months using the app
Koongo replied March 4, 2026

Thank you for sharing your experience. We understand the tool can feel a bit complex at first, but once you get familiar with its capabilities it can make daily work much much easier. We appreciate your kind words about the support team, let's keep working together.