Reviews (120)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing marketplace integrations and product feeds across channels like Amazon, bol.com, Zalando, Miinto, and Google Shopping. They highlight powerful feed customization, reliable order and inventory sync, and reduced manual work, even with large catalogs. After initial setup, it’s described as smooth and “plug and play.” Support is consistently praised as fast, patient, and highly effective, with pricing often seen as very fair.

December 15, 2023

Muy satisfecho con la plataforma, funciona correctamente y si tienes algún problema el equipo técnico te lo soluciona enseguida.

Mención especial a Raúl, gracias por tu ayuda.

Aplicación recomendable.

Sabas Shop
Spain
3 months using the app
Koongo replied March 5, 2026

Thank you for your kind feedback! We’re very glad to hear that the platform is working well for you and that any issues were resolved quickly by the technical support team. Providing fast and reliable assistance is key for ensuring smooth marketplace operations.

December 13, 2023

Great customer service. Helpful to set up the app or to fix issues. The app works very well for Amazon Fulfilment by Merchant.

Laboratoire Optim
Belgium
About 1 year using the app
Koongo replied March 4, 2026

We support all Amazon fulfilment methods, nice to hear that Koongo works well for your Amazon FBM operations. Our support team is always here to help with setup and resolving any issues when needed.

November 23, 2023

Very good app with a lot of options. Quick and very helpful support.

Hulpmedi.nl
Netherlands
10 months using the app
Koongo replied March 4, 2026

Thank you for the feedback. We're glad the app and its features are working well for you, and that the support team could assist quickly when needed.

November 21, 2023

One of the best application for integration tried recently
Great support from Raul, he is very helpful and quick on solving problems

Philippe Model Paris
Italy
19 days using the app
Koongo replied March 5, 2026

We’re happy to hear that the integration has been working well for you and that your experience with the support team has been positive. Quick and helpful assistance is something we always aim to provide. We truly appreciate your feedback.

November 17, 2023

App molto funzionale, Carlos sempre presente per risolvere i vari problemi nella configurazione (a volte non molto intuitiva per colpa delle regole dei marketplace).

Che 48!
Italy
3 months using the app
Koongo replied March 5, 2026

We’re glad to hear that you find the app very functional and helpful for managing marketplace integrations. Marketplace requirements can sometimes be complex, so it’s great to know the configuration support helped resolve any challenges along the way. We truly appreciate your trust and are happy to support your success across different sales channels.

November 13, 2023

Il supporto clienti è il top! Carlos ha una soluzione per ogni problema e se non la trova se la inventa! Raccomandato!

European Culture
Italy
14 days using the app
Koongo replied March 5, 2026

Koongo offers a wide range of features for managing product data, marketplace integrations, and order synchronization, so reliable assistance is important to keep everything running smoothly. Your recommendation is truly appreciated.

October 26, 2023

Great support from the team, they are very helpful and quick on solving problems

Mason's EU
Italy
Over 1 year using the app
Koongo replied March 4, 2026

Thanks for your comments! Providing quick and helpful assistance when issues arise is very important to us.

September 19, 2023

Good app with many functionalities and first-class customer service

BiOHY
Germany
28 days using the app
Koongo replied March 5, 2026

Glad to hear that you find the app feature-rich and that the customer service has met your expectations. Providing powerful tools, such as
advanced filtering, conditionals rules or AI mapping, together with reliable support is exactly what we aim for.

January 7, 2022

App fantastica e servizio assistenza il migliore cha abbia mai trovato..! Consigliattissima.........!

Manida Shop Online
Italy
Almost 2 years using the app
Koongo replied March 4, 2026

Thank you for your review and recommendation! It’s great to see you value both the app and the quality of our support service. We appreciate your feedback.

November 22, 2022

If you have some problem the support helps you so fast and always it informs you for some improvements.

Paloma Barceló
Spain
9 months using the app
Koongo replied March 4, 2026

Our team always aims to respond quickly and keep users informed about improvements and updates. Recent features, such as AI mapping, have been highly valued by our partners.