Reviews (120)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing marketplace integrations and product feeds across channels like Amazon, bol.com, Zalando, Miinto, and Google Shopping. They highlight powerful feed customization, reliable order and inventory sync, and reduced manual work, even with large catalogs. After initial setup, it’s described as smooth and “plug and play.” Support is consistently praised as fast, patient, and highly effective, with pricing often seen as very fair.

Edited May 17, 2025

ilgi alaka cok iyi ve professionel

Luxedam™
Netherlands
2 months using the app
Koongo replied March 5, 2026

It’s great to hear that you had a professional and attentive support experience. Our team always aims to provide clear and reliable help whenever it’s needed. We truly appreciate you sharing your thoughts.

March 6, 2025

The support was friendly, quick, and very accommodating. Thank you so much!

Norvine
Germany
About 1 month using the app
Koongo replied March 5, 2026

We’re glad to hear that the support you received was quick, friendly, and helpful. Providing timely and attentive assistance is very important to us. We truly appreciate you taking the time to share your experience.

October 8, 2024

The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!

Il mio negozio
Italy
2 months using the app
Koongo replied March 5, 2026

Supporting many sales channels while keeping product data and orders synchronized is exactly what the platform is built for. It’s also great to know that the assistance you received was quick and helpful whenever needed. Thanks!

July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités.
Je recommande ++

Georgespaul
France
About 1 year using the app
Koongo replied March 4, 2026

Glad the support team could help you reach the configuration you needed and save time setting everything up.

July 8, 2024

Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!

Bikespecht
Austria
About 1 month using the app
Koongo replied March 5, 2026

Great to hear that Koongo makes it easy to create product feeds for multiple channels and that the setup was smooth. Thanks for sharing your feedback.

May 30, 2024

Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales.

Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!

KamiZone
Denmark
14 days using the app
Koongo replied July 29, 2024

We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering help multiple times, we didn't receive a response from you. If you're still interested, please reach out to our support team, and we'll assist you in getting the most out of our app.
Thanks!

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Boetiek Aniek
Netherlands
2 months using the app
Koongo replied March 5, 2026

Great to hear that Koongo works smoothly with Shopify and that the support you received was quick and helpful. It’s always encouraging to know the platform is supporting your marketplace activities effectively.

December 28, 2023

Great service, they really help out if you struggle with the feed connection! Fast reply and friendly

LOLA. Damesboetiek Lolavshop
Netherlands
8 days using the app
Koongo replied March 5, 2026

Making feed setup and marketplace connections easier is exactly what we aim to help with. We appreciate you sharing your experience.

December 26, 2023

Great integrator to sell in Marketplace! What is more valuable is the customer service, and they have in the team Raül that is such a great professional.

HOFF
Spain
6 months using the app
Koongo replied March 5, 2026

Thank you for your feedback! We’re glad to hear that Koongo helps simplify selling on marketplaces. Reliable integration and efficient product data synchronization across multiple sales channels are exactly what we aim to deliver.

It’s also great to know that the support experience has been valuable. Providing responsive and professional assistance is an important part of helping businesses successfully manage their marketplace integrations and keep their product data feeds running smoothly.

December 21, 2023

A really good onboarding process with a lot of qualified help from the support team. Thank you very much for guiding us through this.

CircleStances
Germany
10 days using the app
Koongo replied March 5, 2026

Getting everything properly set up from the beginning is important for making the most of Koongo’s features and integrations. We appreciate your feedback.