CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

July 14, 2023

Seems good so far. Very helpful support and a developer that made requested changes quickly and without fuss

clubcupid
New Zealand
About 6 hours using the app
CWILL replied July 20, 2023

Glad to hear that! Providing efficient and effective support is important to us, and we always strive to make requested changes as quickly and seamlessly as possible. Let us know if there's anything else we can do to assist you.
-nona

February 25, 2023

Super fast customer service, excellent app. It helps a lot in maintaining a loyal customer base. Recommended

Crystal River Gems
United States
About 2 months using the app
CWILL replied February 26, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

July 11, 2023

Great service, very fast and helpful. We hope to use this app for long term to benefit both customers and us.

Vtuber Graphics
Australia
About 22 hours using the app
CWILL replied July 13, 2023

Thank you for your feedback and for choosing our app for your needs. We are happy to hear that you found our service to be fast and helpful. We are committed to providing our customers with the best possible experience and look forward to serving you for the long term. Please feel free to contact us if you have any questions or concerns in the future.

- Sophie 💖

January 5, 2023

Great Function with fast and helpful customer service. It has a fully functional basic loyalty program system.

La Mart Asian Supermarket
United Kingdom
16 days using the app
CWILL replied January 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

February 21, 2023

Very easy to use, better than other paid Apps in the market & Great Customer Service Support. Thank you Loloyal

Pakuranga Pharmacy
New Zealand
About 5 hours using the app
CWILL replied February 21, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

Edited April 3, 2023

Great help with quick responses from Mariadel . Hoping to see some great improvements to the app in the future.

Nute Juice
United States
5 months using the app
CWILL replied April 3, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Mariadel

October 26, 2022

Extremely helpful, accurate, and prompt. Every question asked was answered in detail and they were very patient.

Victorious Oil Company
United States
About 5 hours using the app
February 11, 2023

Super fast response. Super helpful and had my issue fixed in less than 5 minutes on a weekend! 10/10 recommend.

Woody Bee Creations
United States
2 days using the app
CWILL replied February 12, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

March 13, 2023

great app, great support team, i hope you guys are consistent and can lower the pricing or maybe add more choices

logojeans
Indonesia
15 days using the app
CWILL replied March 14, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

April 11, 2023

Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.

Kim's Herbs & Detox Center
United States
About 2 hours using the app
CWILL replied April 11, 2023

Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛

- Pia