CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

June 17, 2022

I am still trying to figure this out. I will update my review when I get it finished. I have not had any luck as of yet.

Bittersweet Herb Farm
United States
About 1 hour using the app
CWILL replied June 22, 2022

Hi Bittersweet Herb Farm,

Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.

Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Loloyal Team

April 5, 2023

It's an easy to use app. My website has not published yet, it looks nice and clear so far. Staff is friendly and helpful

Pastorale Flower
Australia
About 5 hours using the app
CWILL replied April 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

-Sophie

February 22, 2023

Love this app! Great customer service too. I had quick responses when I needed help. Defiantly recommend this rewards app.

ha.ba's Clothing Store
United States
About 1 month using the app
CWILL replied February 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

November 29, 2022

We're testing out this app and so far the customer service provided has been great! Looking forward to fully testing it out

Purpose Performance Wear
Singapore
About 1 hour using the app
CWILL replied November 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Loloyal Team

July 17, 2023

customer support is very responsive and Mariadel walked me through with the steps until the issue has been resolved. Thanks

Ride Proud Clothing
Australia
11 days using the app
CWILL replied July 20, 2023

We're so glad to hear that Mariadel was able to provide you with the support you needed to resolve your issue. Our team is always here to help and we take pride in our responsive and helpful customer support. Thank you for choosing our product and for sharing your positive experience with us!
-nona

August 24, 2022

Good app *******************************************************************************************************************

Lolly
United Arab Emirates
5 days using the app
January 27, 2023

Just starting with Loyalty. So far it looks good. Very fast customer support to remove branding information. - Thank you!

tntmagic
United States
About 20 hours using the app
CWILL replied February 2, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if
you have any problems.
-Mariadel

February 24, 2023

So far is great! Still trying to get Beta feature to work :) Hoping that by no code, my site speed wil increase a tiny bit.

Bayside Soapworks
United States
About 1 hour using the app
CWILL replied February 25, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

June 27, 2022

Regardless of how awesome the app is
The support team is amazing. Fast response, clear responses, friendly, best support ever

DarBeauty
Oman
About 20 hours using the app
November 15, 2022

Mariadel is very informative and helpful :) All of my questions were answered in a timely manner, looking forward to using :)

The Science of Skincare
Canada
37 minutes using the app
CWILL replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team