CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

February 15, 2023

nice one i like this app for my store its very good, Great service. very helpful in each and every need. I recommend this app

The Pahadi Story
India
43 minutes using the app
CWILL replied February 15, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

June 14, 2023

Too early to tell but the features in the free plan are pretty good. I will update once my rewards program is up and running.

Stevie Buoy
Australia
42 minutes using the app
CWILL replied June 14, 2023

Thank you for your feedback! We appreciate your interest in our app and look forward to hearing more about your experience once your rewards program is launched. Don't hesitate to reach out if you have any questions or need assistance along the way.
-Nona💗

August 15, 2022

Mariadel in customer service is amazing, she went above and beyond to get my small business up and running, super helpful ! :)

Look Academy
Australia
About 1 hour using the app
October 27, 2022

So far so good. Super fast response from their chat support team. Thanks to Catherine and Christina for their prompt response.

Bob Rock
Malaysia
About 3 hours using the app
February 12, 2023

when download loading the app I was having issues reached out to the live agent and was guided until the setup was completed !

HerInnerBeautyy
United States
About 1 hour using the app
CWILL replied February 12, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

Edited June 19, 2023

That's good so far, but I am still testing all the functions on our site. live chat is pretty polite and useful, helps a lot.

Claybourn - Est.1910 | Premium,Timeless & Ethical Fashion
Australia
About 2 months using the app
CWILL replied June 19, 2023

Thank you for taking the time to share your feedback about our live chat support. We are happy to hear that our team was polite and useful in assisting you. We understand that testing all the functions on a site can take time, but we are here to help and support you every step of the way. If you have any further inquiries or need assistance, please do not hesitate to reach out to us.

- Sophie 🦋

Edited September 13, 2022

The support staff and developers were swift in responding to questions I had.
The app is easy to use and has plenty of options.

BotaniVie
United Kingdom
6 months using the app
CWILL replied May 31, 2022

Dear friends at BotaniVie,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

January 2, 2023

Awesome customer service, super-fast response! Mariadel was extremely helpful and helped me get exactly what I needed. Thanks!

little wild crowns
United States
3 days using the app
CWILL replied January 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

Edited January 17, 2023

Kodus to Mariadel for helping me with my request for free.
The app really provide good value to our website.
Highly recommended.

BlueArm Computer Store
Philippines
About 23 hours using the app
CWILL replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

February 1, 2023

Customer service is amazing and fast. They were able to help me integrate one of my apps with theirs and everything is seamless.

The Gift Genie
United States
34 minutes using the app
CWILL replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine