CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

January 24, 2023

Their customer service is great! Very excited to use all the unlocked features of the app. I'd recommend this to anyone opening their shop.

Stardust & Moonbeams
United States
21 minutes using the app
CWILL replied January 27, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

February 27, 2023

Super quick and friendly support. Felt like I was talking to an old friend. Answered my questions and made some suggestions for improvement.

Asher + Ena
United States
12 days using the app
CWILL replied February 27, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

September 13, 2022

Great customer service - still trying the app out...but what I see so far is truly great!! Can't wait to see what this app can do for my site!

DuMey Creations
South Africa
About 3 hours using the app
November 1, 2022

service and support was terrific and very quick. Quite easy to customise, havent used the app yet but so far it seems to do what I need it to do

Kite Coffee
Australia
33 minutes using the app
CWILL replied November 1, 2022

Dear firends at Kite Coffee,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

January 30, 2023

Very fast customer service response, and answers were swift and accurate! Just starting to use the app, and so far I'm impressed with easy set up.

Ferri Seeds
Canada
31 minutes using the app
CWILL replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

April 6, 2023

Mariadel is super great!! She was very helpful and quick response. I can tell how nice and kind she is as I talked through messages. Thanks again.

MEALTONES
United States
About 1 hour using the app
CWILL replied April 6, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Mariadel

February 11, 2023

Mariadel was very helpful and fast! This is the third loyalty app I am trying and it seems to be hopefully the one! I need it to be! Recommended!!!

The Vault
United States
25 days using the app
CWILL replied February 12, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

February 15, 2023

Just contacted support and Mariadel was extremely polite and helpful. She helped us unlock some features in only a few minutes. Can highly recommend.

Holy Smoke LTD
Cyprus
About 2 hours using the app
CWILL replied February 15, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

September 1, 2022

Absolutely great app, works very easily and very customizable. The support staff is very friendly, knowledgable and helpful. Highly recommend this app!

Knowhere
Canada
14 days using the app
December 21, 2022

Timely and friendly support from Mariadel! One of the top APPs I compared among similar functions, which is user friendly and with enough flexibility.

enfashop-tw-dev
Taiwan
About 20 hours using the app
CWILL replied December 26, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it, leave us a message if you may need help.
-Mariadel