CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

February 15, 2023

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Leather Unlimited
United States
About 3 hours using the app
CWILL replied February 15, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

December 4, 2022

Honestly quick and simple to set up, great customer support, just got to wait for customer feedback but I know they are going to love it. Thanks for an amazing product.

Royal Gift
Canada
26 minutes using the app
CWILL replied December 5, 2022

Thank you so much for taking the time to leave us this review, we are so happy to hear that Loloyal is easy to use, which is something we attach great importance to.

January 30, 2023

Looks like it does what it says. And the support (I was talking to Mariadel) was fantastic. Difficult to find an app such as this one for free! I think it is a must have

SeaDawg
India
39 minutes using the app
CWILL replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

September 1, 2022

I just installed this app and already in love! So far I fully recommend this app. Mariadel in customer service was a fantastic help and just a joy to work with! 10/10 stars

Seadog Scents
United States
23 minutes using the app
November 4, 2022

my experience with this APP was phenomenal! Maridel helped me with any questions or concerns I had. She went out of her way to unlock and install what was available to use.

Morning Wildflower & Co
United States
About 12 hours using the app
CWILL replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 30, 2023

Since I am new to this type of app, I had questions like most. And my questions were answered promptly and very kindly. For me first experience with Loloyal, it has been great!

Canal Zone
United States
39 minutes using the app
CWILL replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 16, 2023

The app is everything you could ask for in a rewards program. The customer service is 10/10 Super easy to navigate and the customer love it!! It is a must have app for all stores

Pumped- Up Supps!
United States
14 days using the app
CWILL replied February 16, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

January 4, 2022

super service ! J'avais quelques petits trucs que j'aimais moins de l'application et on a su très bien m'aider pour corriger tout cela ! Rien a redire! Vraiment un 10* pour le service

Creationsm3
Canada
6 days using the app
CWILL replied January 10, 2022

Dear firends at Creationsm3,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Salutions! 😘

Best regards,
Sealapps

November 28, 2022

Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)

SANVT
Germany
41 minutes using the app
CWILL replied November 29, 2022

Hi SANVT!

Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Catherine | Loloyal Team

November 3, 2022

So easy to setup, and the customer service is absolutely wonderful. They responded instantly and setup all the features I needed. I'm looking forward to using their app. I highly recommend them!

Luxury by Sofia - Organic & Natural Makeup & Skin Care
United States
About 1 hour using the app
CWILL replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team