CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

November 20, 2022

Great app. I just dropped by and was looking for a reward program for my store. This is all what you need for free.
You have reward points, referrals, sign up Staff is very helpful ! Love the app

KARISHOP
Uruguay
27 minutes using the app
CWILL replied November 30, 2022

Hi KARISHOP,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 25, 2023

great customer service!! and the app is totally free. it is great because it has all the function i need. that would be even better if this app can allow redeem point incrementally on the POS app.

皇巢卡店 Beehive Trading Card Shop
Hong Kong SAR
26 minutes using the app
CWILL replied February 26, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

Edited August 9, 2022

Excellent customer service from Mariadel . I've had several chats over the last few days with her and her help has been fast and helpful. Thank you for your assistance and answering my questions :)

G.A.B Vinyls
United Kingdom
About 1 month using the app
December 31, 2022

great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show

Maysixty
India
About 1 hour using the app
CWILL replied December 31, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

May 15, 2023

Very easy to use, super straight forward. BIG kudos for manual translation which is super important for our small country with very high pride for language and a business that wants to be professional

Cocobutts
Iceland
8 days using the app
CWILL replied May 23, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Nona

February 1, 2023

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Silver Birch & Stone
United States
About 3 hours using the app
CWILL replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

Edited April 2, 2023

Mariadel offered fantastic help in setting up the rewards. The app is helpful, but the monthly upgrade price could be lower. I highly recommend downloading this app; you won't regret using the free plan.

Unique Moissanite
Australia
7 months using the app
January 13, 2023

Awesome easy to use app! I needed help 2 days in a row and was lucky enough to get the same person helping me. She(Catherine) was awesome!!! Screenshots, and directions while walking me through what I had to do.

Hannah InStyle
United States
1 day using the app
CWILL replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

February 4, 2023

Love the app. And the customer support are out of this world. got help instantly. And how you can costumize the look of the sections are super easy and fast. Also the translation tab are easy to use and easy to find

Gymsparx
Norway
37 minutes using the app
CWILL replied February 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

Edited April 25, 2023

Nona did a wonderful job helping me import my customers name and points. We tried a couple of times together and she was able to pull it off! Thanks so much for all of your help and I would definitely recommend this app.

Wicks & Wine, LLC
United States
5 days using the app
CWILL replied April 25, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Nona