CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

January 29, 2024

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

SPELAB
China
About 1 month using the app
CWILL replied February 5, 2024

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

September 25, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile.
L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito.
Interamente personalizzabile in base alle proprie esigenze e necessità.

Ninapenda
Italy
6 days using the app
CWILL replied September 26, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile. L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito. Interamente personalizzabile in base alle proprie esigenze e necessità. 💼🛠️
Grazie mille per la tua recensione positiva! Siamo felici di sapere che Mariadel ti ha fornito un supporto eccezionale e che l'app sia stata perfettamente adattata alle tue esigenze. Siamo qui per aiutarti in qualsiasi momento! 🤗💬💯
-Sophie💪🏼🤩🤩

July 27, 2023

Muy buena app, me gustaría que el plan gratuito fuera más amplio pero bueno, mucho mejor que otras que he probado

Meowchitos
Spain
39 minutes using the app
CWILL replied July 28, 2023

Muchas gracias por su comentario y por probar nuestra aplicación. Nos alegra saber que le ha gustado y que ha tenido una buena experiencia con ella. Tomaremos en cuenta su sugerencia sobre el plan gratuito y trabajaremos en mejorar nuestros servicios para ofrecerle la mejor experiencia posible. ¡Gracias de nuevo por su apoyo!
-nona😊

August 15, 2023

La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.

McStethoscope
Mexico
6 days using the app
CWILL replied August 16, 2023

¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites!

- Sophie🌹

April 13, 2026

非常棒,回覆的人員有很有耐心教導。使用上操作也很簡單

BOUYIEE Malaysia
Taiwan
10 months using the app
CWILL replied April 16, 2026

您好,

非常感謝您的正面回饋!我們很高興聽到我們的支援團隊能夠耐心協助您,並且您覺得系統操作簡單易用。我們非常感謝您的支持!

此致敬禮,
TrustWill Loyalty Support Team

April 9, 2026

チャットで問題を瞬時に解決していただきました

マリーラッシュジャパン
Japan
Over 1 year using the app
CWILL replied April 10, 2026

Hello there,

Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.

Best regards,
TrustWill Loyalty Support Team

April 9, 2026

Tuve un problema y Peace me asesoro a como solucionarlo. Fue muy rapida y amable. Servicio recomendado.

I had a problem, and Peace helped me figure out how to solve it. She was very quick and friendly. I highly recommend her service.

OLaPA
Japan
8 months using the app
CWILL replied April 16, 2026

Hi there,

Thank you so much for your kind feedback! We’re glad to hear that Peace was able to assist you quickly and kindly in resolving your issue. We truly appreciate your recommendation and your support!

Best regards,
TrustWill Loyalty Support Team

April 8, 2026

équipe réactive

Trikome
France
About 5 hours using the app
CWILL replied July 15, 2026

Bonjour,

Merci beaucoup pour votre avis ! 😊 Nous sommes ravis d’apprendre que vous avez trouvé notre équipe réactive. Votre satisfaction est notre priorité, et vos encouragements nous motivent à continuer à offrir le meilleur support possible.

Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter. Nous serons toujours heureux de vous accompagner.

Cordialement,
L’équipe TrustWILL Loyalty 💙

March 27, 2026

great service

The Incense Shop
Hong Kong SAR
5 months using the app
CWILL replied March 27, 2026

Hello there,

Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.

Best regards,
TrustWill Loyalty Support Team

April 1, 2026

Super snelle en professionele support!

BIGGLES
Netherlands
6 months using the app
CWILL replied April 5, 2026

Hallo,

Hartelijk dank voor uw vriendelijke feedback!

We zijn erg blij om te horen dat u snelle en professionele ondersteuning heeft ervaren met TrustWILL Loyalty. Het bieden van snelle en behulpzame service is altijd ons doel, en uw woorden betekenen veel voor ons team.

We waarderen uw steun enorm en kijken ernaar uit om u opnieuw te helpen wanneer u ons nodig heeft.

Met vriendelijke groet,
TrustWILL Support Team