CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

February 19, 2025

So far, it looks great and user friendly. We haven't had much time to use it for our business yet - we are just learning how it works and setting up the rewards program.

Longview Gallery Shop
United States
6 days using the app
CWILL replied February 21, 2025

Hello there,

Thank you for your feedback! We're glad to hear that you're finding the platform user-friendly. We completely understand that setting up the rewards program takes time, and we're here to support you every step of the way. If you have any questions or need assistance as you continue to set things up, feel free to reach out. Best of luck with your business, and we’re excited to see how Loloyal can help you grow!

Best regards,
Loloyal Support Team

January 10, 2025

Amazing features and great customer service

CoraCreaCrafts
United States
3 months using the app
CWILL replied January 12, 2025

Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Cassie|Loloyal Support Team of Channelwill

January 1, 2025

Loloyal is an excellent loyalty app that has been designed for Shopify stores. Its intuitive interface, easy setup, and robust features make rewarding customers seamless. Whether you’re building a new rewards program or enhancing an existing one, Loloyal offers a smooth experience for merchants and customers—indeed a top-notch solution for Shopify businesses looking to boost customer loyalty.

Chesapeake & Ohio 614 Online Store
United States
About 2 hours using the app
CWILL replied January 3, 2025

Thank you so much for your amazing review and fantastic rating! We’re delighted to hear that you find Loloyal intuitive and effective for boosting customer loyalty. Your kind words inspire us to continue delivering top-notch solutions for Shopify businesses like yours.

If you ever need assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!

Best regards,
Cassie | Loloyal Support Team of Channelwill

November 20, 2024

very responsive with assistance

DMZ HK
Hong Kong SAR
30 minutes using the app
CWILL replied November 22, 2024

Thank you so much for your kind words! We're delighted to hear that you found our assistance responsive. Providing prompt and helpful support is always our top priority. If you ever need anything else, feel free to reach out! 😊

Best regards,
Sherm | Loloyal Support Team

November 6, 2024

amazing app !

Ma boutique
France
About 1 hour using the app
CWILL replied November 7, 2024

Thank you so much for your fantastic review of Loloyal! We’re thrilled to know that our loyalty app is making a positive impact on your store. It's wonderful to see you enjoying the features, and we’re here to keep making improvements to serve your business better. 🤗

If there’s any way we can make your experience even more seamless or valuable, please don’t hesitate to reach out. We’d love to support you and make your impression even better with our app. We will patiently wait for your response and feedback about this. 💞 We will be happy to hear back a response from you.

Thanks again for choosing Loloyal!

Best Regards,
Nova | Loloyal Support Team

October 15, 2024

Customer Support is amazing and the parameters in the app are very easy to customize

Poofy Organics
United States
About 1 hour using the app
CWILL replied October 20, 2024

Thank you so much for your kind words! We're thrilled to hear that our real-time support has been helpful and made your late-night work more efficient. Our team is always here to assist, and it's great to know we could help bring your rewards program to life. Don't hesitate to reach out anytime—you can count on us 24/7!

Best Regards,

Sophie|Loloyal Support Team of Channelwill

October 4, 2024

Great app, great features & easy to use. The customer service is exceptional. Always on hand to help and very efficient. Highly recommended,

Fitness Hero
Australia
11 days using the app
CWILL replied October 6, 2024

Hello ! 👋🏼

Thank you for your wonderful feedback! We're delighted to hear that you find our app easy to use and that our features meet your needs. It’s also fantastic to know that our customer service has made a positive impact on your experience.

We truly appreciate your recommendation and are always here to help if you have any questions or need assistance in the future.

Thanks again for your support!

Best Regards,

Nova|Loloyal Support Team of Channelwill

October 4, 2024

so far, my experience with Nova, the customer service representative, has been very helpful in helping me unlock certain free features on my profile. I haven't gotten to see the full results of this app so I will update when I do

Bona Fide Beauty
United States
29 minutes using the app
CWILL replied October 6, 2024

Hello! 👋🏼

Thank you for sharing your experience with us! We’re so glad to hear that Nova has been helpful in unlocking those features for you.

We understand that it takes time to fully explore all that our app has to offer, and we appreciate your willingness to update us as you continue your journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!

Looking forward to hearing about your experience as it unfolds!

Best Regards,

Nova|Loloyal Support Team of Channelwill

September 25, 2024

Just downloaded this app and the customer service is top tier so far. Kim's is a great help.

EvEr DeSh Candle Co
United States
About 21 hours using the app
CWILL replied October 2, 2024

Thank you for your review! We're thrilled to hear that you've had a great experience with our customer service so far. If you need anything else, feel free to reach out anytime. Welcome aboard!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 22, 2024

Hi Just installed the app.
Still going through it
I had some questions and Nova on customer service was great
she reply very fast and help a lot
Thank you

Bazaar-Bazaar.com
United Kingdom
About 1 hour using the app
CWILL replied September 25, 2024

Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app!

Best Regards,

Kim|Loloyal Support Team of Channelwill