CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

November 19, 2024

Schnelle und professionelle Unterstützung. Die Kostenlose Version ist soweit viel besser als bei anderen Apps. Bis jetzt bin ich begeistert :-)

Transhumance.fr
Germany
20 days using the app
CWILL replied November 21, 2024

Vielen Dank für Ihre tolle Bewertung 😊.

Es freut uns sehr zu hören, dass Sie mit unserem schnellen und professionellen Support sowie mit der kostenlosen Version zufrieden sind. Wir bemühen uns, Ihnen die bestmögliche Erfahrung zu bieten und Ihr Lob motiviert uns, weiterhin unser Bestes zu geben.

Sollten Sie auch in Zukunft Fragen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind immer für Sie da!

Mit freundlichen Grüßen,

Kim|Loloyal Support Team von Channelwill

Übersetzt mit DeepL.com (kostenlose Version)

November 19, 2024

Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct

Belles et Bulles
Canada
12 days using the app
CWILL replied November 20, 2024

Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end.

We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better.

If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app.

Best Regards,
Sophie | Loloyal Support Team

November 6, 2024

App facile à utiliser et personnaliser. Le support est très réactif et appréciable, on recommande x100000!

Beauties Lab
Canada
About 1 year using the app
CWILL replied November 7, 2024

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous trouviez l'application facile à utiliser et à personnaliser, et que notre support ait répondu à vos attentes. Votre recommandation signifie énormément pour nous !

N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. Nous sommes là pour vous aider à chaque étape.

Merci encore et à bientôt !

Cordialement,

Nova| Équipe d'assistance loyale

October 29, 2024

Super Kundenservice: sehr zügig, immer hilfreich und auf Zack!

dot on
Germany
6 days using the app
CWILL replied October 30, 2024

Vielen Dank für Ihr tolles Feedback 😊 Unser Kundenservice freut sich, dass wir Ihnen schnell und hilfreich helfen konnten. Wir sind immer gerne für Sie da!

Mit freundlichen Grüßen,

Kim|Loloyal Support Team von Channelwill

October 29, 2024

Entre le Tuto de Shopify OS - Louis ST et l'aide de Kim suite à une demande d'assistance, c'est top et ultra complet !

MASTA WON l'Essentiel Spirituel
France
About 1 hour using the app
CWILL replied October 30, 2024

Merci beaucoup pour votre commentaire 😊 Nous sommes ravis d'apprendre que l'assistance de Kim a répondu à toutes vos attentes. N'hésitez pas à revenir vers nous pour toute assistance supplémentaire - nous sommes là pour vous soutenir !

Cordialement,

Kim|L'équipe d'assistance de Channelwill

September 18, 2024

Customer service is very helpful. The app is user-friendly. I recommend it!

Freeson Rock
Canada
26 days using the app
CWILL replied September 19, 2024

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 18, 2024

The application has excellent functionality and flexible customizability.
I am also very satisfied with the quality of support.

mutta.
Japan
5 days using the app
CWILL replied September 19, 2024

Thank you for your feedback! We're delighted to hear that you're enjoying the app's functionality and customizability. It's also great to know that our support team has met your expectations. We're here for anything else you need!

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 10, 2024

When I inquired about the features, I received very prompt and courteous support. Nova, who assisted me, not only resolved my issues but also offered suggestions, which made me appreciate this app even more. I look forward to using this app to grow my business.

BeRule公式オンラインショップ
Japan
About 1 hour using the app
CWILL replied September 11, 2024

Thank you so much for your wonderful feedback! We're glad to hear that Nova was able to assist you and provide helpful suggestions. We're excited to be a part of your business journey and look forward to seeing your continued growth with the app! 😊

Thank you again for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 7, 2024

Kim was great and helped me clarify a few questions I had- Excellent

HomeSkin Cosmetics
Italy
3 months using the app
CWILL replied September 10, 2024

Thank you for sharing your feedback! We're delighted to hear that Kim was able to assist you and clarify your questions. We'll be sure to do our best everytime you need our support. If you need any more help, don't hesitate to reach out! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 26, 2024

Kind and nice support team, beautiful design, easy to use and free & paid features are great!

LENSME
Japan
17 days using the app
CWILL replied August 28, 2024

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team and that you find the design beautiful and the app easy to use. It's fantastic to know that both our free and paid features are meeting your needs!

If you ever need further assistance or have any questions, don't hesitate to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill