CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

July 19, 2024

Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation

D'QAR
Germany
3 months using the app
CWILL replied July 20, 2024

Thank you for your awesome review! We are thrilled to know that you found our support excellent and our app great! Your satisfaction is our priority! We love to hear that you have found our app the best app that caters your business needs. Thank you so much for your recommendation.

We are looking forward to serving you again soon. Have a nice day!

Best Regards,

Kim|Loloyal Support Team of Channelwill

June 19, 2024

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Foliendealer.com
Germany
5 days using the app
CWILL replied June 25, 2024

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that the app meets all your needs for customer retention, and that it's easy to use. Customer acceptance is definitely key, and we appreciate you giving it a try.

We're especially delighted to know that our support team went above and beyond to assist you with the setup. Their dedication to real-time help is exactly what we strive for. We'll be sure to pass on your kind words!

We look forward to helping you achieve your customer retention goals. Please don't hesitate to reach out if you have any questions or need further assistance in the future.

Thanks again,
Nova|Loloyal Support Team of Channelwill

June 6, 2024

Very effective. Thank you for helping us resolve some issues very quickly

L'AUGUSTE Provence
France
9 months using the app
CWILL replied June 9, 2024

Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and support in Loloyal.

Best regards,

Kim|Loloyal Support Team

June 3, 2024

Best loyalty app ever. Loloyal can support custom font in free plan and support team was so kind and quick. I used a lot of Loyalty app and I think Loloyal is the best app. I mean it..and I'm writing a real review as a real customer. Thank you for making this app and help me doing my business really easy. Yay!

adpop
Japan
About 2 hours using the app
CWILL replied June 5, 2024

We're thrilled to hear that you think Loloyal is the best loyalty app ever! We're proud to offer a free plan that includes custom font support, and we're glad you've found it helpful. Our support team is dedicated to providing quick and friendly assistance, and we're happy to hear that they were able to help you with any questions you had.

Best regards,
Sophie
Loloyal Customer Support 🌟

March 13, 2024

It is a very useful application and they also have an excellent support service

Planet Skin
Spain
About 1 year using the app
CWILL replied March 15, 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application very useful and our customer service excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

February 23, 2024

O aplicativo tem chat para atendimento e fui muito bem atendida, com explicações em imagens e respostas muito rápidas e atenciosas. O app é bem fácil de usar e tem várias funções úteis, mesmo no plano grátis.

Montezza Joias
Brazil
8 days using the app
CWILL replied February 26, 2024

Obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma excelente experiência com o nosso chat de atendimento. Estamos comprometidos em oferecer suporte rápido e atencioso a todos os nossos usuários. É ótimo saber que você achou o aplicativo fácil de usar e que encontrou várias funções úteis, mesmo no plano gratuito. Se precisar de mais alguma coisa, não hesite em nos contatar. Agradecemos pelo seu apoio!

Melhores cumprimentos,

Mariadel 💗
Equipe de Suporte do Loloyal 🌟

January 18, 2024

I used a different Rewards app and this app is great in terms of price and functionality

오사케다
Japan
About 1 hour using the app
CWILL replied January 20, 2024

Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! 🥰

Best regards,
Mariadel // Loloyal Support 💫

January 5, 2024

Ho installato da poco l'app ed è facile e intuitiva. L'assistenza è eccellente, rispondono velocemente a qualsiasi ora e sono molto gentili e competenti.

VALIRU_handcrafted creations
Italy
10 months using the app
CWILL replied January 6, 2024

Sono davvero felice di sentire che hai trovato l'installazione dell'app facile e intuitiva! 😊 È fantastico sapere che hai avuto un'esperienza positiva con il nostro servizio di assistenza - siamo qui per rispondere rapidamente e con gentilezza a qualsiasi ora! 🌟 Grazie per la tua gentile recensione! 🙌

Best regards,

Sophie | Loloyal Support 💫

January 2, 2024

very good and super fast customer care service too :)

skinlabo-impssbl-prod
Italy
13 days using the app
CWILL replied January 3, 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you found our service very good and super fast. 😊 Your satisfaction is our priority! If you ever need assistance in the future, feel free to reach out. 🚀

Best regards,

Sophie | Loloyal Support 💫

December 23, 2023

Handled my issue very quickly, definitely the best software and service I've used so far!

S.Leg 短腿選品
Taiwan
3 days using the app
CWILL replied December 26, 2023

Thank you for your kind words and the 5-star review! We truly appreciate your feedback and are glad we could swiftly address your concern. In order to ensure recognition for their exceptional support, could you please provide us with additional details or the approximate time frame when you reached out for assistance? This will help us identify the agent who provided you with such excellent service ;). Thank you once again for your feedback!

Best regards,
Loloyal Support Team