CWILL Loyalty & Referrals
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Reviews (804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.
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Catherine was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
I just started using this app but the customer service is already above and beyond: I received prompt assistance with my problem AND they preemptively addressed a problem I hadn't noticed yet. Thank you!
Great job! And customer service, they did a great job in helping me set up the rewards and they also gave me a limited time offer for more controls of the rewards page, they were fast and quick and did a great job
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
so far so good - the interaction & support have been great to get my previous rewards program transferred over. Willingness to help has been terrific. Hope my customers love as ease of use has been great thus far.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
pretty decent so far. No major complaints - it's a little weird that a lot of the program is "Locked" and you need to contact support to get it unlocked, despite it not being a paid model yet, but it is what it is I guess.
Thanks so much for leaving a review! We appreciate it. As we are a new app, we hope to hear more user's voices through the unlock function to help us improve our app better.
I was looking for an app that would help increase customer loyalty and happened to come across this. It's a new app that I used with the intention of trying it out and I think it's great. Whenever a customer pays, they can earn points and redeem them for gift cards. I think that's great. It deserves to be used by more people.
Dear firends at Dekala Store,
First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Sealapps
nice product - excellent service
Thank you for your kind words! We're delighted to hear that you find our product nice and our service excellent. Your satisfaction is our greatest reward.
If you ever need further assistance or have any suggestions, we're always here to help.
Best regards,
Kim|Loloyal Support Team of Channelwill
Perfect app for loyalty and rewards. Easy to use and great support
Thank you so much for your kind words! We're thrilled to hear that you find our app perfect for loyalty and rewards. It's great to know that you find it easy to use and that our support team has been helpful. If you have any more questions or need further support, don't hesitate to reach out!
Best regards,
Kim|Loloyal Support Team of Channelwill
IT’s meeting with the new goal
Thank you for sharing your experience with our Loloyal app! We're thrilled to hear that you found the app useful and engaging, especially in light of our efforts to align with new goals. Your satisfaction is incredibly important to us.
While we're glad that you've had a positive experience, we're always looking for ways to improve and enhance our app further. If there are any specific features or functionalities you feel could be enhanced or added to better meet your needs, we'd love to hear your thoughts. Your feedback is invaluable to us as we strive to provide the best possible experience for all our users.
Thank you for your support and for being a valued member of our loyalty program. We're committed to continually evolving and refining our app to better serve you and all our customers. 🥰
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
just installed the app, It is very user friendly, and the customer support is friendly and very willing to help, seems great so far
Thank you for your review! We're thrilled to hear that you find our app user-friendly and that you had a positive experience with our customer support team. Your satisfaction is our priority, and we're committed to providing excellent service and assistance whenever you need it. If you have any further questions or feedback, please don't hesitate to reach out. We appreciate your support!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
