CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

February 22, 2024

just installed the app, It is very user friendly, and the customer support is friendly and very willing to help, seems great so far

The Diva Goddess
United States
27 minutes using the app
CWILL replied February 26, 2024

Thank you for your review! We're thrilled to hear that you find our app user-friendly and that you had a positive experience with our customer support team. Your satisfaction is our priority, and we're committed to providing excellent service and assistance whenever you need it. If you have any further questions or feedback, please don't hesitate to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

November 15, 2023

so far its been awesome and the customer service has been great as well!

CreationsByCaitlyn & More
United States
14 minutes using the app
CWILL replied November 18, 2023

Thank you for your positive feedback! 💞We're glad to hear that you're enjoying your experience with us and that our customer service has met your expectations. If you have any questions or concerns in the future, please don't hesitate to reach out to us.💞
Best Regards,
Nona|Loloyal Team

October 13, 2023

great

Zantani.no
Norway
3 minutes using the app
CWILL replied October 15, 2023

Thank you for your kind words! We're thrilled to hear that you're enjoying our app. Your feedback motivates us to keep improving. If you have any suggestions or questions, please feel free to reach out. Enjoy your app experience 🌟📱
-Nona|Loloyal Team 💞

August 15, 2023

Very easy to set up and customer service is very fast and communication is clear. I only gave 4 stars because no option to use your own image, i just downloaded it but i will come back with the remaining star if the experience using it is good. I'm positive it will be a good one hopefully.

Shemanzi
United States
About 1 hour using the app
CWILL replied August 17, 2023

Thank you so much for taking the time to share your thoughts and for giving our app a try! We understand your feedback regarding the option to use your own image, and we're pleased to inform you that there are options to let you upload your own image indeed available. I emailed you already the steps on how to access these options. 🤗 It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

- Mariadel

February 9, 2026

EkiDog
France
21 minutes using the app
CWILL replied February 11, 2026

Hello there,

Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.

Best regards,
TrustWill Loyalty Support Team

January 14, 2025

Service client au top, répond à notre demande

MyRielle Lithothérapie
France
About 10 hours using the app
CWILL replied January 15, 2025

Merci beaucoup pour vos commentaires ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre service client. Vos commentaires comptent beaucoup pour nous et nous sommes heureux de savoir que nous répondons à vos attentes. Si vous avez des questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

Best Regards,
Cassie|Loloyal Support Team of Channelwill

January 8, 2025

service client et aide au petit soin l'équipe est au top

Alegria
France
About 2 hours using the app
CWILL replied January 10, 2025

Merci beaucoup pour votre soutien ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre application et notre service. Vos commentaires comptent beaucoup pour nous et nous sommes heureux de savoir que nous répondons à vos attentes. Si vous avez des questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

Best Regards,
Cassie|Loloyal Support Team of Channelwill

August 2, 2023

Great customer service. Simple to use. Many languages are available. This App currently doing fine for us.

壬勝 SURE WIN
Hong Kong SAR
33 minutes using the app
CWILL replied August 4, 2023

Thank you for your positive feedback! We are glad to hear that our customer service and language options have been helpful for you. If you have any further questions or concerns, please do not hesitate to reach out to us for assistance.

- Sophie🌻

June 23, 2023

Ich bin absolut begeistert von dem Loyalitätsprogramm von LoLoyal! Es ist eine großartige Möglichkeit, Kunden an mein Unternehmen zu binden und ihnen für ihre Treue zu danken. Das Programm ist einfach zu bedienen und bietet verschiedene Möglichkeiten, Punkte zu sammeln und einzulösen. Die Kunden schätzen es sehr, dass sie für ihre Einkäufe belohnt werden und zusätzliche Vorteile erhalten

SnoutAtelier
Germany
30 minutes using the app
CWILL replied June 27, 2023

Vielen Dank für Ihre positive Bewertung unseres Loyalitätsprogramms! Wir freuen uns sehr zu hören, dass Sie es einfach zu bedienen finden und dass es Ihren Kunden gefällt, für ihre Einkäufe belohnt zu werden. Wir sind stolz darauf, verschiedene Möglichkeiten anzubieten, Punkte zu sammeln und einzulösen, um sicherzustellen, dass jeder Kunde die Vorteile des Programms genießen kann. Vielen Dank, dass Sie sich für LoLoyal entschieden haben, und wir freuen uns darauf, Ihnen auch weiterhin exzellenten Service zu bieten.
-nona💗

November 19, 2022

its good great customer support, mine was so thoughtful and helped me with all the problems that i have

Bath Diamond
United States
About 1 hour using the app
CWILL replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team