CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (808)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

May 5, 2024

Very good customer support. Always been prompt in solving and answering the questions.

Auzz Trinklets N Krafts
Australia
About 2 months using the app
CWILL replied May 7, 2024

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer support team and that we've been able to assist you promptly with your questions and concerns.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for choosing Loloyal, and we look forward to continuing to serve you in the future.

Best regards,

Kim|Loloyal Support Team

April 25, 2024

Nova was super helpful and fast to respond with our request.

Hansfords Menswear
United Kingdom
About 1 hour using the app
CWILL replied April 27, 2024

Thank you for your feedback! We're thrilled to hear that Nova was able to assist you quickly and effectively. We take pride in providing excellent service, and we're glad Nova could meet your expectations. If there's anything else you need, feel free to reach out. We're always here to help! 🥰

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

April 20, 2024

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

Greg's Game Shop
United States
13 days using the app
CWILL replied April 22, 2024

Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Loloyal Support Team

April 17, 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
Germany
About 16 hours using the app
CWILL replied April 18, 2024

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team

April 16, 2024

Quick response for the support team.

Marathon Ginseng
United States
3 months using the app
CWILL replied April 17, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

March 21, 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Cheaper Buy The Dozen
Australia
3 days using the app
CWILL replied March 22, 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

February 25, 2024

Easy to set up, helpful customer service. I am excited to start using this rewards program.

P2 & You
United States
7 months using the app
CWILL replied February 27, 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App easy to set up and our customer service helpful! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Loloyal Customer Support 🌟

February 21, 2024

Amazing support - Held my hand through a million questions and gave me solutions to them all! Great service!

Nēbu Luxury
United States
About 2 hours using the app
CWILL replied February 22, 2024

We are incredibly thrilled to hear you had an amazing experience with our support! 😊 We're delighted to know that you find our service great! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction!

Best regards,
Kim
Loloyal Customer Support 🌟

February 3, 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Knotty Kinks
United States
5 days using the app
CWILL replied February 5, 2024

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

February 1, 2024

Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!

Cloud 9 Guam
United States
About 14 hours using the app
CWILL replied February 5, 2024

Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟