CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

January 11, 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Earthline Customs
United States
6 days using the app
CWILL replied January 13, 2024

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime 🥰 We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
Kim|Loloyal Reward Team

December 13, 2023

Great product support, responsive

Truly Fresh Grocery Deliveries
Canada
1 day using the app
CWILL replied December 17, 2023

Thank you for your positive feedback! 🌟 We're delighted to hear that you found our product support to be great and responsive. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🚀😊

Cheers,
Sophie|Loloyal Team💎

December 12, 2023

Loloyal has been so easy to set up, and it was easy to import customer points from our previous loyalty app. The support team answered my questions quickly and clearly. Couldn't have been easier.

Supplement Solutions
New Zealand
1 day using the app
CWILL replied December 17, 2023

😊 Thank you for your fantastic review! We're thrilled to hear that setting up Loloyal was a breeze for you and that the process of importing customer points from your previous loyalty app went smoothly. 🚀 Our support team is delighted to have been of quick and clear assistance to you. If you ever have more questions or need further assistance, feel free to reach out. We're here to make your experience as seamless as possible! 🌟

Cheers,
Sophie|Loloyal Team💎

December 8, 2023

I got assist by the customer service staff immediately. It helped me a lot to set up the app easily.

ROYAL ELASTICS
Taiwan
4 days using the app
CWILL replied December 9, 2023

🌟 Thank you so much for your positive feedback! We're thrilled to hear that our customer service team provided prompt assistance, making it easier for you to set up the app. 😊 If you have any more questions or need further help, feel free to reach out. We're here for you! 🚀

Cheers,
Sophie|Loloyal Team💎

November 27, 2023

Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too

Collector's Avenue
Canada
10 months using the app
CWILL replied November 29, 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍

Sophie|Loloyal Team💎

November 12, 2023

Integration has been easy and the flexibility of the program is very good. I have reached out to customer support and they responded very quickly. So far I am enjoying the app.

The Stylish Stitcher
United States
About 24 hours using the app
CWILL replied November 14, 2023

Thank you so much for sharing your positive experience! 😊 We're thrilled to hear that the integration has been smooth, and you find the program's flexibility beneficial. 🚀 It's great to know our customer support team was able to assist you promptly. 🌟 We're delighted to have you enjoying the app! If you have any more feedback or suggestions, feel free to let us know. Happy using! 🙌🎉

Best regards,
Sophie // Loloyal Customer Support 🥰

October 7, 2023

Great and prompt Customer Service support.

Mobile Cable Store
Malaysia
About 23 hours using the app
October 6, 2023

I've had nothing but amazing customer service and support from this app from start to finish. They helped me customize a referral page for my branding and helped me add things that weren't part of my theme settings.

Proud to be Primary
Canada
15 days using the app
CWILL replied October 8, 2023

That's great to hear! We're so glad that we were able to provide you with the support you needed to customize your referral page to your liking. Thank you for choosing our app and for taking the time to share your positive experience with us!💝💝

-Sophie🥰

September 20, 2023

Fantastic customer service.

Hooked On Fish Co.
United States
8 days using the app
CWILL replied September 22, 2023

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our customer service. If you ever need assistance or have further feedback, please feel free to reach out. We're here to help!

- Mariadel

September 21, 2023

So far so good! Seems intuitive and the support is quick and very helpful.

sewlisalam
United Kingdom
About 2 hours using the app
CWILL replied September 23, 2023

Thank you for your positive review! We're thrilled to hear that you find our platform intuitive and our support team helpful. If you have any further questions or concerns, please don't hesitate to reach out to us.💖💖

-Sophie💗