Reviews (446)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines returns and exchanges for customers and staff, cutting support tickets and back‑and‑forth. It’s described as easy to set up, with smooth onboarding and strong integrations with Shopify, 3PLs, and tools like Brightpearl. Many highlight powerful automations that handle most cases, reliable multi‑store performance, and exceptional support that quickly resolves issues, builds custom workflows, and adds features based on feedback.

December 15, 2025

UndrDog
United States
Almost 2 years using the app
November 20, 2025

Pair Eyewear
United States
About 5 years using the app
November 10, 2025

Generation Love
United States
About 3 years using the app
October 30, 2025

Dairy Boy
United States
About 2 years using the app
October 22, 2025

AYBL CA
United Kingdom
2 months using the app
October 22, 2025

You & All
Australia
Over 3 years using the app
October 14, 2025

Outcast USA
Australia
Over 2 years using the app
October 13, 2025

Michael Todd Beauty
United States
About 4 years using the app
October 9, 2025

Bombas
United States
Over 2 years using the app
October 7, 2025

Alembika U.S.
United States
Over 2 years using the app