Reviews (446)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines returns and exchanges for customers and staff, cutting support tickets and back‑and‑forth. It’s described as easy to set up, with smooth onboarding and strong integrations with Shopify, 3PLs, and tools like Brightpearl. Many highlight powerful automations that handle most cases, reliable multi‑store performance, and exceptional support that quickly resolves issues, builds custom workflows, and adds features based on feedback.

September 25, 2025

The Saree Room
Canada
About 4 years using the app
September 24, 2025

REEF
United States
Almost 4 years using the app
September 17, 2025

Fuego, Inc.
United States
Over 5 years using the app
September 11, 2025

Evelyn & Bobbie
United States
Over 2 years using the app
August 25, 2025

Elite Supps
Australia
3 months using the app
August 21, 2025

Hammerhead
United States
9 months using the app
August 18, 2025

Core Equipment
United States
11 months using the app
August 4, 2025

NEIWAI
United States
About 1 year using the app
July 23, 2025

Good Protein
Canada
About 1 year using the app
June 18, 2025

SOPHIEGRACE
Canada
About 4 years using the app