Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,963)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

Edited June 27, 2026

super appli ! jadore hihi

GLOBE SCENT
France
3 months using the app
June 4, 2026

sehr gute app , danke

Sanospine
Italy
6 months using the app
November 5, 2025

Liz was super quick to respond and fixed my issue instantly. Great help

My Lord's Grace
Netherlands
5 days using the app
November 3, 2025

Loox has been so wonderful to work with and use for our shop. I'm so grateful to Ken L for his help as we navigated various integrations with other apps. Thank you Loox!

Blessed Is She
United States
Over 2 years using the app
October 31, 2025

La app ha dejado de funcionar y no puedo comunicarme con el equipo loox

Difesa
Mexico
Over 3 years using the app
Loox replied November 1, 2025

Hey, we’re sorry you didn’t receive the level of support we aim to provide and we’d love the chance to make it right.

We’ve reached out to you via email where we'd be happy to continue assisting you and address any of your concerns.

October 29, 2025

Leogen was incredibly patient and professional. He quickly identified the problem and provided clear solutions. His help made a huge difference—really appreciate his support!

UK.BAGSMART
Hong Kong SAR
Over 2 years using the app
October 30, 2025

So far the app has been great. Very easy to install and the customers seem to have an easy time reviewing and posting.

Bath Slut
United States
8 months using the app
October 29, 2025

Very responsive with technical assistance!

Day III Collective
United States
26 days using the app
October 29, 2025

Since switching to LOOX my review rate has significantly increased, thank you :-)

Chundee
Australia
About 2 months using the app
Edited November 25, 2025

Fantastic response time with my initial query about importing all of my stores product reviews to be visible on the home page. Laurence M was able to attend to my query on a speedy and professional manner saving me a lot of time. I really love this app and the customer recovering is fantastic! Thanks team!

Frenchie Xclusive
Australia
4 months using the app