Loox ‑ Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (9,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
Refine
-
By rating
Domerly and Rina were both incredibly helpful, professional, and kind throughout the entire support process. They resolved every issue quickly, explained everything clearly, and made the whole experience smooth and stress-free. Excellent customer service from both of them. Thank you, Domerly and Rina, for your outstanding support!
Thank you Leogen for help with the App!
Staff are amazing, Joyce was super quick to find and resolve the issue I was having.
Lawrence had a quick and effective solution to my problem.
The customer service is excellent! Liz assisted me and was patient and had expertise in understanding the app and teaching a non- tech person how to find everything on the app.
George and Domerly helped me very good.
Leogen was a great help customizing a request on our website and was quick and thorough. Great support getting set up - thank you!
Easy to use! Definitely helps build brand trust. Lots of different widget options to easily imbed in your store. when I needed help, leogen from customer service responded in minutes and solved my problem right away. Highly reccomend!
Absolute Scam, it never really tell you that you have to pay 40$ every 300 orders you make. i pay over 300$ per month for this app without even knowing it
Hey,
Thanks for taking the time to share your feedback.
We do our best to keep our pricing as transparent as possible, with full details available on our website, Shopify listing, and in the app.
I understand the recent charge came as a surprise. I’m happy to continue this conversation privately to walk you through your current plan and go over all the details.
Best,
Rotem from the Loox team
Easy to setup and use with DS Shippers.