Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,962)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

September 23, 2025

Absolute Scam, it never really tell you that you have to pay 40$ every 300 orders you make. i pay over 300$ per month for this app without even knowing it

Belari
Germany
5 months using the app
Loox replied September 25, 2025

Hey,
Thanks for taking the time to share your feedback.

We do our best to keep our pricing as transparent as possible, with full details available on our website, Shopify listing, and in the app.

I understand the recent charge came as a surprise. I’m happy to continue this conversation privately to walk you through your current plan and go over all the details.

Best,
Rotem from the Loox team

September 22, 2025

Easy to setup and use with DS Shippers.

Wahooly
United States
20 days using the app
September 22, 2025

Leogen answered my question quickly and was very helpful. Thank you

Platt Wellness
United States
Over 5 years using the app
Edited October 29, 2025

Liz in support was superlative! Very helpful!!

Joey O'Connor's Bookstore
United States
About 1 month using the app
September 19, 2025

Best app for reviews hands down, their support team is really good at guiding you through how to setup everything.

Nothora
Canada
16 days using the app
September 15, 2025

User friendly and lots of options for product review placement.

Kuula
United States
2 days using the app
September 13, 2025

Kim was great on support. She fixed my problem super quickly. Thanks!

My Favorite Funny T-Shirts
United States
5 months using the app
September 10, 2025

Rotem S and his team are fantastic at helping new customer integrate Loox onto their site. I am very happy with the app and excited to be a new Loox customer- thank you!

Gutter Garbs
United States
12 days using the app
September 9, 2025

Molly K had clear instructions and screenshots that allowed me to solve the problem easily.

Thensome
United States
5 months using the app
September 7, 2025

Great app for collecting and displaying reviews. The setup is smooth and the features are very useful. Special thanks to Omer from the support team who was extremely helpful and responsive throughout the process.

MOVINGLIFE Israel
Israel
About 2 months using the app