Lucky Orange Heatmaps & Replay
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Reviews (898)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app gives clear visibility into real customer behavior and conversion blockers. They highlight session recordings, heatmaps, funnels, and form analytics for spotting UX issues, especially on checkout, and report conversion lifts after fixes. Beyond heatmaps, merchants value live chat, visitor profiles, AI‑powered insights, and easy Shopify setup. Many recommend it for growing stores and praise the fast, hands‑on support and helpful onboarding.
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I had a great experience today with Justin. It was supposed to be for 15 minutes; however, he was gracio9us enough to go beyond to ensure that I understood how to properly use the platform. I've only been on Lucky Orange for two days but think I am going to like using the platform and give me some really good insight as far as data and gaps.
Thank you for your review. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it, even if we need a little more than 15 minutes to make sure you are comfortable with the tool! Happy tracking!
Cheers - Justin from Lucky Orange
Justin is an excellent and patient communicator!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Justin fro Lucky Orange Support gave us excellent and timely support and solved multiple issues we were having.
These are words we love to hear! We’re glad that we were able to resolve your concerns and look forward to seeing how visitor behavior helps you to improve your Shopify store! Happy tracking!
Cheers - Justin from Lucky Orange
This is a useful ap but can sometimes be a lot of information to try and decipher - especially if your website has a lot of products
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Feel free to reach out to support@luckyorange.com and we can run through a demo and ensure you are getting the most out of your data. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
I have a small addiction to Lucky Orange - I love watching how my customers behave and at what stage they leave my website - very insightful information!
These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Great app, lets me see insights about my shop visitors clearly and easily!
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Amazing insight. I'm addicted to sitting and watching customers, understand their most common journeys and barriers to purchase. A must-have for every ecom brand.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
worked with jordan. he was great. very useful information provided to assess the changes you need to make on your site. why customers are dropping off, etc.
Thanks for taking the time to leave us a review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Lucky Orange works as they promise. It is a very useful tool, mainly if you are new in e-commerce.
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking!
Cheers - Will from Lucky Orange
Amazing service!! I previously used Lucky Orange before and had a great experience. Recently relaunch our brand and wanted to get set up right away but was having some minor tech issues. Reach out to the team and they quickly resolved the issues within in mins. Justin Tomlinson and the entire engineering team were super helpful, patient and thoughtful. They made my small business feel valuable and will be continuing to use this amazing app. Thank you again.
These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
