Reviews (1,519)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

August 15, 2025

Der Kundensupport ist Super, Seph hat mich betreut und mir sehr schnell freundlich und zuverlässig geholfen

VALYNCE
Germany
24 minutes using the app
July 24, 2025

Rhedd is Helpful.
We got some problems with creating an account for mailchimp, and Rhedd was fast to come up with a solution. Took no time, so glad for the help.

hausholmliving
Denmark
Over 5 years using the app
July 14, 2025

Support is very responsive and helpful, bombarded David with questions during onboarding and he was quick to answer them all.

Naturschoen
Germany
10 days using the app
June 30, 2025

TROYさんの対応は素晴らしい!日本語に翻訳して対応してくれました!ありがとうございます:)

grounds-shop JP
Japan
Almost 6 years using the app
June 27, 2025

I lost my six digit verification code and their staff quickly contacted me and released me to resolve the issue.

EMKE
Germany
Over 3 years using the app
June 25, 2025

David was very kind and helpful at all time. Thank you so much.

Kaune Wines
Chile
Almost 3 years using the app
June 16, 2025

Great!

Ran in to some issues but Dean from customer service helped me out!

ROWA STORE
Brazil
Almost 3 years using the app
May 29, 2025

Happy about the prompt, friendly and solution oriented costumer service by LORI! :-)

Sophia Brucklacher
Spain
About 2 hours using the app
April 23, 2025

Great experience with customer care: Lori was responsive and helpful so I have easily fixed my issue.

Millefiori Milano
Italy
7 days using the app
April 9, 2025

Troy was very helpfull resolving an issue we were having

Mindwork Games
Italy
About 1 year using the app