Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

September 10, 2026

Thank you for the kind help today. All perfect and no monkey business.

ROKOS
United Kingdom
Over 7 years using the app
September 7, 2026

Juvy is great

STLNDRMS
United States
Over 7 years using the app
June 19, 2026

Jean was exceptional helping me to get my old Mailchimp account back online with my Shopify site. Courteous, friendly and professional. More support personnel should use Jean as a role model. This is how you keep and attract new customers.

Thank you Jean,
Mike

Michael Malta Studio LLC
United States
5 days using the app
September 3, 2026

helpful and explained the situation well

MCA Chicago Store
United States
Over 4 years using the app
August 30, 2026

Nadz my live chat assistant was incredibly helpful and knowledgeable. 5 stars!

Source Designer
Australia
9 months using the app
June 18, 2026

Dean helped me solve my problem on this chat and got my apps syncing!

Friends of the Yampa Store
United States
About 2 hours using the app
Edited July 24, 2026

I have a problem with authenticating domain and set up default sender email address, and Nadz guide me step by step to check and make sure everything is great going forward on our campaigns and automations. Thank you Nadz!

The Giving
United States
Almost 3 years using the app
June 18, 2026

Just finished a support session via chat and email with Cyrus after discovering a weird technical issue on our website that prevented us from seeing the app embed switch. Cyrus summoned his developer and backend team to look at the issue. They found the problem, fixed it, and got us back on our feet with Mailchimp. Never had a support person so dedicated to an issue like that. Thank you!!!!!!

Yoga Junkies
Austria
11 months using the app
August 26, 2026

Great help from Sean!

Camino Botanica
United States
2 days using the app
August 26, 2026

PAUL was very helpful and efficient

EthanBluArt
United States
Almost 2 years using the app