Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
Refine
-
By rating
I set this app up as the go between shopify and mailchimp. Easy to set up all seems to work fine, the team were helpful. Email test fine. Can't fault it.
Very easy to install and works great with Mailchimp! We did not want to switch from Mailchimp and Shopsync made it easy to continue with business as usual
I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time
I get an Error while connecting ShopSync to my shopify account! anyone else got this problem? no response from the support by now... need help ASAP!
Thanks!
Hi there, we saw your review and wanted to confirm you had seen the support response that we sent back. We had only received your question a short time ago and responded as fast as we could. We are under hefty volumes with installs (and questions) so please allow some time for us to respond to inquiries.
As noted in the support ticket back to you, this error is a permissions issue, and it will be necessary to reach out to the owner of the Shopify account so they can grant you access to view and use the ShopSync application.
Let us know if you have any follow up questions. Feel free to reach back out to us at support@shopsync.io.
2000 free subscribers now down to 500. You're now charging more then $40 CAN for what used to be a free service. How are small businesses suppose to survive?
I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.
Hi there, thanks for reaching out. We looked at the connection you have with ShopSync on your store and everything looks great on our side. We see successful syncs of data as recent as today.
If you're having trouble or have questions about Automations in Mailchimp, you can reach out to their excellent support team at https://mailchimp.com/help/mailchimp-support-options/. If you need us for anything else, don't hesitate to get in touch at support@shopsync.io.
It is literally exactly what I was looking for. Just makes my work much easier, and more efficiently. If only I have found it sooner. Nice APP, highly recommended.
Easy to install, works great, I am very pleased! Glad Mailchimp suggested your app. Love the look of the pop-up window encouraging people to sign up for my mailing list.
I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app
Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features.
ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads.
To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store.
Let us know if you have any follow up questions. Feel free to reach back out to us at support@shopsync.io.
The app was very simple to use with very clear instructions. The integration works perfectly well. Very happy with the support team, fast and detailed replies! Highly recommend
