Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

Edited June 11, 2019

We LOVE this app and used it on multiple stores effortlessly. It's the best choice to connect Mailchimp and Shopify. No need to look any further: this is your (FREE!) solution!

Sell your stuff online
Netherlands
2 months using the app
Edited May 16, 2019

Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.

Boosa Tech
United States
5 days using the app
May 15, 2019

ShopSync made the transition from MailChimp for Shopify to simply continuing using MailChimp for my email marketing needs such a smooth experience. I felt like I didn't skip a beat!

Beautiful Hair Products & Accessories Store
United States
4 days using the app
May 29, 2019

The ShopSync app works wonderfully to connect my customers, products & discounts to my MailChimp account. It was easy to install and only took seconds to setup. Highly recommended.

Cottonwood Music Emporium
United States
6 days using the app
May 15, 2019

So far so good! The change over took a few hours with our large list but we didn't have any initial problems with automated messages etc after carefully following the instructions.

PetHaus
Australia
5 days using the app
October 20, 2020

It really helps with connecting to our mailing list! I would highly recommend it. If you use Mailchimp or other apps that can't connect directly to Shopify this is a great workaround.

Hermes Press
United States
Over 1 year using the app
April 2, 2019

So far so good! We are using this app in replacement of the MailChimp app and are grateful it's available and we appreciate that it's also free. Works as intended and easy to install.

Whimsy Stamps
United States
4 days using the app
May 13, 2019

ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.

Ahuriri Pharmacy Ltd | New Zealand online chemist for gifts, cosmetics and supplements
New Zealand
6 days using the app
Edited May 11, 2019

This app works as advertised. Just started using it but no problems so far with setup. I hope I will have no problems in the future as well. At least there is a substitute for MailChimp.

Tropic Isle Living
United States
3 days using the app
June 11, 2019

Since Mailchimp and Shopify parted ways ShopSync came in as a savior. We still bring in the same amount of signups and it works seamlessly. The staff was an amazing asset helping set it up!

Violate The Dress Code
United States
About 2 months using the app