Reviews (2,393)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.
Refine
-
By rating
it doesn't load my page correctly and I can't exclude visitors by IP without logging in to another MS account.
gut, umfangreich, kostenlos. an sich sehr gut. aber ich hab deutlich mehr klicks in clarity als im shop. also irgendwas scheint nicht zu stimmen.
junk
The heatmap only shows the pop-up window on my page; the actual page is not visible.
Microsoft Clarity in all is good. But for being microsoft it is very undeveloped.
Have gotten no respons from customer service. There are a lot of bugs. Like you can't export the data in this app (even though there is an export data)
Funktioniert Prima, manchmal wird die Seite nicht Komplett dargestellt, jedoch für ein Free Tool unglaublich hilfreich! Früher habe ich für so etwas gezahlt mit Clarity kann man nicht viel Falsch machen.
pantalla gris.
it is not recording new sessions users
Has potential, but still buggy. Setup was easy and inline. Confusing experience on understanding if I need to go outside of Shopify (the Clarity web portal) or not. YouTube videos were outdated. AI insights don't work. Could do with simple documentation on Value, Basics, Advanced E-E. For example, better hover over Dead-clicks explaining it and learn more that talks about if this is good/bad. Is the number good or bad?
Es muy importante, para revisar la tasa de conversión y ver en qué puede estar fallando la experiencia de cliente.
