MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

June 12, 2026

Great app for session views and heatmaps for sure. Very helpful at getting an idea of what your customers are doing.

Mahindra Direct Parts
United States
6 months using the app
MIDA replied June 16, 2026

Thank you for the kind words! 💚 We’re grateful to have you with us.

Mida-app.io Team ✨

August 16, 2026

Die App ist super und sehr Hilfreich für Analysen. Sehr zu empfehlen :)

RoninLoot™
Austria
7 days using the app
MIDA replied August 20, 2026

Vielen Dank für deine tolle Bewertung! Freut uns sehr, dass du MIDA hilfreich für deine Analysen findest. 😊 Wir wissen deine Empfehlung sehr zu schätzen!

Mida-app.io Team ✨

July 28, 2026

good so far

Pottle
United States
4 days using the app
MIDA replied August 14, 2026

Thank you for the lovely 5 stars! 💚 We're happy to have you with us!

Mida-app.io Team

July 28, 2026

Amazing app!!!

Vyro Shop
South Africa
18 minutes using the app
June 18, 2026

MIDA is very useful, it's helping me a lot to understand my customer's behavior, thanks to session recordings, heat maps, list of viewed products and so on. It's a must have for your store and the free plan is perfect por small teams and entrepreneurs.

Gamers Paradise
Colombia
About 17 hours using the app
MIDA replied June 21, 2026

Thank you so much for the review! 💚 We'd love to hear that the app is helping you understand more about your customers.

June 10, 2026

great app, works well! I output its data to a weekly site health monitor (claude code) that I use it to fine tune my site.

SERIALNINE
Canada
3 months using the app
MIDA replied June 11, 2026

Thank you for the kind words! 💚 We’re grateful to have you with us.

Mida-app.io Team ✨

June 9, 2026

Great app, intuitive to use and excellent customer support! Very happy :)

Be Vibrant Physio Ltd
United Kingdom
Over 1 year using the app
MIDA replied June 11, 2026

Thank you for the kind words and 5 stars! 💚 We’re happy to hear that the app is helping you.

Mida-app.io Team ✨

July 27, 2026

Die Installation und Einrichtung verlaufen reibungslos.
Aufnahmen werden sofort gesammelt.
Der Support ist sehr freundlich und hilfsbereit. Danke, Vanessa!

Ayni Ppacha
Germany
43 minutes using the app
MIDA replied August 14, 2026

Vielen Dank für die netten Worte! Es freut uns sehr, dass die Einrichtung reibungslos verlief und die Aufnahmen sofort gestartet sind. Wir werden sicherstellen, dass Vanessa das liest, sie wird sich sehr darüber freuen. Wir sind immer für Sie da!

Mida-app.io Team ✨

July 14, 2026

Good to see the data and where customers need help

Celtic Heritage Gifts
Ireland
About 1 month using the app
MIDA replied July 14, 2026

Thank you so much for your support with MIDA! 💚 We're happy to have you with us!

Mida-app.io Team

Edited June 15, 2026

They are doing great job ,very responsive,help me alot with sales

WUDI
Egypt
13 days using the app