MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (612)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

May 17, 2026

Very good app to monitor customer behaviours, team been very helpful whenever I need. Keep up the good work and wish successful come to both of us soon

KaShi Living
United Kingdom
8 months using the app
MIDA replied May 18, 2026

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.

Mida-app.io Team ✨

May 17, 2026

MIDA is giving me interesting insights into the customer journey on our website. Hopefully this will uncover where improvements can be made to improve the shopping experience.

Love From Ireland
Ireland
5 days using the app
MIDA replied May 18, 2026

Thank you so much for all the kind words. We are very happy to hear that MIDA is being able to give you interesting insights.

Mida-app.io Team ✨

September 13, 2026

extremely insightful and a great helpdesk

Afiba Naturals
Netherlands
5 months using the app
September 10, 2026

Very useful!

Adega Brasil
Brazil
8 minutes using the app
June 18, 2026

Amazing experience and support ... app is working great

JAIDA
Canada
43 minutes using the app
MIDA replied June 21, 2026

Thank you so much for the lovely words! 💚 We’re grateful to have you with us.

Mida-app.io Team ✨

September 9, 2026

Great help! The preview looks great, i am curious what the app brings for my webshop.

Venture Lifestyle
Netherlands
7 minutes using the app
April 1, 2026

Yes. I started selling the moment i made adjustments based on the behavior of the customers visiting the site. This is a very good way to pinpoint the conversion friction from cold traffic or paid ads. When your ads are getting consistent click throughs and generating the traffic.

Punk Purple
United States
2 days using the app
MIDA replied April 1, 2026

Thanks for your support 💚 We’re so glad you’re enjoying the app.

MIDA Team ✨

September 6, 2026

tolle Funktionen und super Support.
Danke und weiter so.

Volt Deutschland
Germany
About 22 hours using the app
September 4, 2026

Guter Support und das Tool funktioniert gut

Aga's Own
Germany
44 minutes using the app
August 30, 2026

Super découverte pour analyser corrextement mon trafic
tres simple d'utilisation
je recommande

Maison Lumélia
France
About 3 hours using the app