MIDA Replay, Heatmap & Insight

Usefull app to track customer behavior to improve UX and conversion

MIDA is a great app. We have been able to use it to see where are customers are looking on our website and see what is working and what is not working. Helping us understand our customers behaviors have given us the chance to make changes to improve our customers experience.

I’m naturally very wary of apps, especially in ecommerce. So many promise the world and underdeliver.

MIDA is the real deal.

The onboarding was smooth, the data was clear and actionable, and the customer service has been outstanding. Within 24 hours we had enough meaningful insight to confidently make a change to our site, and that change turned into an order just a few hours later.

That kind of speed and clarity is rare. Highly recommend.

Amazing Support and MIDAS helps us figure out what works best for our landing pages and updates. Really helpful when trying to develop the best user experience for our customer base.

We recently started using MIDA Replay Heatmaps, and it has completely changed the way we look at our website performance. Being able to watch real user sessions and see exactly where people click or drop off has helped us identify issues we didn’t even know existed.

This App is what I was looking for to improve my conversion rate. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points. The Support is matching the excellence of a great App worth getting

Atención al cliente maravillosa

We loved the app from the first time we used it, easy to install, extremely user friendly and very clear picture of what users are browsing on our site in order to understand consumer behaviour then determine the best sellers overall. High recommended!

Started using the App few days ago but it has provided a lot of insights on how browsers navigate our website. We're looking forward to using these insights to improve sales conversions. The free version also provides quite a decent amount of recordings.
Edit: I had to come back to rate this App and the team a 5 Stars because they are absolutely incredible! The insights provided from the recordings helped us redesign our website according to customer behavior and the results are incredible. Thank you MIDA!

Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.