MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (612)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

August 29, 2026

Pour l’instant, je découvre l’application et je suis curieux d’en explorer toutes les fonctionnalités.

fontaine a gravité
France
About 1 hour using the app
March 24, 2026

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.

Popmelle
India
10 months using the app
MIDA replied March 24, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

August 20, 2026

very good

Hipoink
China
2 days using the app
MIDA replied August 20, 2026

Thank you for the kind words about the app! 💚 The MIDA team are very happy to have you with us!

Mida-app.io Team

May 8, 2026

Helpful maps and insights and support is great about following up as well! Very happy so far.

worthyofAgape
United States
2 days using the app
MIDA replied May 12, 2026

We truly happy that you are enjoying the heatmaps and the insights 💚 Your kind words keeps us motivated to improve the app every day.

Erik from MIDA Team

August 15, 2026

really helpful app to understand clients

Love in socks
Chile
4 months using the app
MIDA replied August 20, 2026

Thank you so much for your kind words! 😊 We're really glad you're happy with MIDA . We truly appreciate your feedback!

Mida-app.io Team ✨

August 15, 2026

C’est génial je vous recommande, le service client très réactif

Glow Aura Beauty
France
17 minutes using the app
MIDA replied August 20, 2026

Merci beaucoup pour votre superbe avis ! 😊 Nous sommes ravis que vous appréciez MIDA et notre service client. Merci pour votre recommandation !

Mida-app.io Team ✨

March 13, 2026

This is app has been great in helping me understand how my clients are interacting with my store and what i need to change to perhaps increase conversion! The team at Mida is always there to answer my questions and i would recommend this app to anyone ho wants to take their store to the next level!

Ecoesse
Canada
14 days using the app
MIDA replied March 15, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

August 7, 2026

Sehr interessantes Tool. Funktioniert einwandfrei.

Jäger und Sammler
Germany
About 6 hours using the app
MIDA replied August 14, 2026

Vielen Dank für die netten Worte, wir freuen uns sehr, dass alles reibungslos läuft!

Mida-app.io Team ✨

May 5, 2026

Only been using this for a couple of days but already blown away by the support and functionality of the app!

Tinystands
United Kingdom
1 day using the app
MIDA replied May 6, 2026

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.

May 5, 2026

We just installed so I'm looking forward to seeing the benefits. I can say MIDA is super helpful and friendly, and their anti-bot app is doing exactly what we need.

Go Industrial
Canada
About 1 hour using the app
MIDA replied May 6, 2026

Thanks for your support 💚 We’re so glad you’re enjoying the app and found the app helpful.