MIDA Replay, Heatmap & Insight
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.
Refine
-
By rating
Love the functionality of the app. It shows you exactly where people have clicked and what pages they have visited!
Thank you for the kind words and 5 stars! 💚 We’re happy to hear that the app is helping you.
Mida-app.io Team ✨
We are very pleased with the level of session data that we can review, including stage of sales from view to cart to completed sale, plus the ability to view user behavior on our products. 5 stars.
We truly appreciate your feedback 💚 It keeps us motivated to improve every day.
Mida-app.io Team ✨
shows real lifwcustomnersand how they react too yiour sight whether its a basle for checkout you know every move the customer nakewhile in you siter=, and you can see when they leave and figure our why. Its pretty cool, thanks Mida
We truly appreciate your feedback 💚 It keeps us motivated to improve every day.
Mida-app.io Team ✨
Great tool for early-stage stores
Easy to set up and the session recordings are genuinely useful — even with just a handful of visitors I could see exactly how people browsed my store. The Insight Mode makes replays fast to review. Support was responsive. The IP exclusion and suspicious session filtering work well. Would be great if Delayed Capture didn't require contacting support to enable. Overall a solid app for understanding visitor behavior.
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.
Mida-app.io Team ✨
good experience still now .
Thank you so much for the review and the 5 stars! 💚 We're grateful to have you with us!
WHAT A FANTASTIC TOOL TO HELP ANALYZE MY BUSINESS WITH!!!! THANK YOU SOOOOO MUCH!!!! AND YOUR SERVICE SURPASSES MANY OTHER APPS WHO LACK YOUR EXCELLENCE IN PERFECTION!!!!
Thank you so much for this incredibly kind review, it truly made our day!
We're so glad MIDA is helping you analyze and grow your business, and comments like yours are exactly why our team loves what we do.
Mida-app.io Team ✨
Great App, show's customer navigation really clearly.
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.
Mida-app.io Team ✨
"Installed MIDA this morning and was up and running within minutes. The setup was straightforward, sessions started recording immediately, and the free plan is incredibly generous. Lilian from the support team was outstanding — unlocked Dynamic Heatmap free forever and added 100 bonus sessions without hesitation. Brilliant app and brilliant support. Highly recommend for any Shopify store owner!"
Very good app to monitor customer behaviours, team been very helpful whenever I need. Keep up the good work and wish successful come to both of us soon
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.
Mida-app.io Team ✨
MIDA is giving me interesting insights into the customer journey on our website. Hopefully this will uncover where improvements can be made to improve the shopping experience.
Thank you so much for all the kind words. We are very happy to hear that MIDA is being able to give you interesting insights.
Mida-app.io Team ✨
