MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.
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It's good and convenient app that improve your website conversions through customers' behaviors that Mida brought, I highly recommend you people who see this app to download it, you will be amazed, it's friendly also, provide people who don't have too much budget many function to use. Meanwhile, customer service is good as well, when I encountered some problem, staff Jennie helped me out, appreciate!
Great App, really easy to use and the support is quick and reactive. I put 4 stars because the functionality of certain video playback functions is not yet good (skipping of non-active zones, video playback speed that resets each time, etc.).
But otherwise, for tracking customer behavior and so on, the application is simple, practical and easy to use.
Thank you for your 4-star rating!
We appreciate your feedback on the video playback functions and are glad to hear you find the app simple, practical, and easy to use for tracking customer behavior.
However, 4-star review seems like you are not fully satisfied with our app yet. We will support you our best to revise your experience.
If you might need any further assistance, don't hesitate to contact us at "support-sbc@bsscommerce.com".
Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it!
The support as well is very fast and helpful.
The today update is so useful!! (you could see the basket value and referred in the listing and is soooo important)
Thanks
La aplicación funciona muy bien. He probado varias y esta es la mejor en la relación calidad/precio. Hace lo que dice y lo hace muy bien.
El servicio técnico impecable, rápidos y eficaces. Un 10.
Una característica a destacar es la posibilidad de excluir países, esto es muy interesante para que no te grabe conexiones de Google o Fb por ejemplo.
Aplicación totalmente recomendable
Thank you so much for your 5-star rating!
We are grateful for your kind words about the app's quality-price ratio, impeccable and fast technical service, and the possibility to exclude countries.
Your positive review is highly appreciated.
Just Installed - I am here to rate the customer care experience on guiding me through the process of installing the app. I am hoping this helps !!
Thanks for your support 💚 We’re so glad you’re enjoying the app.
Mida-app.io Team ✨
Excellent so far.
très bonne application facile a utiliser et
les personnes répondent de suite ils nous envoient des messages pour savoir si tout vas bien.
Donc merci a toute l'équipe de l'application MIDA.
Dominique
Merci pour votre soutien 💚 Nous sommes ravis que l'application vous plaise.
L'équipe Mida-app.io ✨
Amazing customer service from ERIK!
very useful!
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us
Mida-app.io Team ✨
atención muy buena y la app es muy rápida no como otros mapas de calor
¡Gracias por las amables palabras y las 5 estrellas! 💚 Estamos agradecidos de tenerte con nosotros.
MIDA Team ✨
