MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

March 20, 2026

Powerful, but the free quota is a bit low.

MOONLEE
China
2 days using the app
February 26, 2026

Definitely one of the coolest and most helpful Shopify apps you will find to help you improve conversions on your website.

FortunatoNo4
United States
About 2 hours using the app
MIDA replied February 27, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

February 23, 2026

Offer a great service, and give more than what you paid for. highly recommend

Backyard Pyre
United States
About 5 hours using the app
MIDA replied February 24, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

February 6, 2026

Probably one of the best apps to research your customers behavior, highly recommend this app with exceptional support <3

Kora Design
Lithuania
42 minutes using the app
MIDA replied February 24, 2026

Hi there,

Thank you for the great review ✨
We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help!

Best,
MIDA team

February 5, 2026

Great customer service, I love the features

Kingspec Tech
China
32 minutes using the app
MIDA replied February 5, 2026

Hi there,

Thank you for the great review ✨
We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help!

Best,
MIDA team

February 3, 2026

Great app great team

Cay'lah Boutique
United States
About 7 hours using the app
MIDA replied February 24, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

January 28, 2026

This is an awesome app. Great for business who are growing and want to track metrics and realtime interactions!

FrameTheGame
India
About 2 hours using the app
January 9, 2026

Very helpful support team! Amazing app.

Flakeless
Australia
1 day using the app
February 27, 2026

(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes

Kerber Jewelry
Germany
About 8 hours using the app
MIDA replied March 5, 2026

Hi there,

Thank you for your 5-star review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

January 2, 2026

great team. perfect service

Circ
Egypt
4 months using the app
MIDA replied January 25, 2026

Hi there,

Thanks a ton for your awesome review 🙌
We’re super happy to hear that MIDA is helping your store grow 🚀

If you ever need a hand (or just want to explore more cool features), our team is always here for you!

Cheers,
MIDA team