MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

December 23, 2025

I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.

THE CHURCH BAG
United States
37 minutes using the app
MIDA replied December 25, 2025

Hi there,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

April 23, 2026

x

TELEGRAMI-BRZOJAVI.EU
Croatia
9 days using the app
MIDA replied April 24, 2026

Thanks for your support 💚 We’re so glad you’re enjoying the app.

Mida-app.io Team ✨

December 15, 2025

Great app. Good customer service

Face of Norway
Norway
15 days using the app
December 8, 2025

Great app. Does exactly what expect from it. Would highly recommend

GENSDUMONDE
United Arab Emirates
About 1 year using the app
MIDA replied December 9, 2025

Hi there,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

November 25, 2025

Very Useful in understanding our customer's actions

RizQ Life
United States
4 days using the app
November 20, 2025

Cool app and super helpful support

Taras Lesya
United States
About 21 hours using the app
MIDA replied November 23, 2025

Hi there,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

April 30, 2026

rly good experience

Nuara
France
14 days using the app
October 18, 2025

really helpful.

Laal Mirchi
Netherlands
2 days using the app
MIDA replied October 19, 2025

Hi there,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

September 30, 2025

Better value for money than other apps and intuitive and easy to use.

Bungalow Signs
Australia
20 days using the app
MIDA replied September 30, 2025

Hi Bungalow Signs family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

September 23, 2025

Great app, at least for beginners, as they offer many free sessions. thanks!

Potscape
United States
8 minutes using the app
MIDA replied September 24, 2025

Hi Potscape family,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.