MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

March 27, 2026

Great support as always, app does exactly what is supposed to do and sometimes even more!
Will keep using this for sure :)

Elinra
Poland
About 2 hours using the app
March 25, 2026

Great support and app.

Esor Atelier
Canada
8 days using the app
MIDA replied March 25, 2026

We truly appreciate your feedback 💚 It keeps us motivated to improve every day.

March 24, 2026

Great app. all setup is better and more comprehensive than other apps.

ReedStead
Hong Kong SAR
1 day using the app
May 17, 2026

excellent

StillWood
United States
29 days using the app
MIDA replied May 18, 2026

Thank you for the 5 stars! 💚 We’re very happy to have you with us.

Mida-app.io Team ✨

March 22, 2026

good service!

xans.usa
United States
About 1 month using the app
MIDA replied March 23, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 16, 2026

I have been used this app, and there support and the experience of it really amazing! love it <3

Wolf Store
Qatar
About 1 hour using the app
MIDA replied March 17, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 31, 2026

ho provato molte app e questa è la migliore qualità prezzo

Cunzata Sicilia
Italy
7 months using the app
MIDA replied March 31, 2026

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.

MIDA Team ✨

March 11, 2026

great support thank you

Beauty Concept
Lebanon
6 days using the app
MIDA replied March 13, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 9, 2026

best app to use

Nostalga
United States
8 minutes using the app
MIDA replied March 10, 2026

Hi there,

Thank you for your 5-star review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 10, 2026

Installed this app and it provides exactly what it promises.

Great App!

MLG Warehouse
United Kingdom
18 days using the app
MIDA replied March 10, 2026

Hi there,

Thank you for your 5-star review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team