MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.
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Still early days of my experience but the setup was straight forward and easy, data populates real time so far so good!
Thank you so much for your review! 😊 We're glad you found the setup easy and that the data is already populating. Hope you continue having a great experience with MIDA!
Mida-app.io Team ✨
La app es fácil de usar y los datos que ofrece son muy útiles para identificar tráfico sospechoso. Los mapas de calor son especialmente útiles para ver qué interesa a los futuros clientes y qué partes de la tienda mejorar para atraer más atención. El equipo de soporte siempre ha sido atento y ha ofrecido una buena atención. Aún hay algún punto técnico por resolver, pero la experiencia general es positiva y la recomiendo para proteger tu tienda.
This is an amazing app if you want to understand your customers' behavior and boost customer satisfaction. The customer support is also very helpful!
Thank you so much for the amazing review! 😊 We're really glad MIDA helps you better understand your customers and improve their experience. And we're always happy to help whenever you need us!
Mida-app.io Team ✨
This is kepting my boss happy. The app is easy to run.
Thank you for the compliment 💚 We're happy to have you with us!
Mida-app.io Team
I don't usually leave app reviews, but Vanessa from the support team has been so fast in resolving the issues that I had. 100% recommend this app
Thank you for making an exception and leaving this review, it truly means a lot! We'll make sure Vanessa sees this, so happy she could get things sorted out quickly for you.
Mida-app.io Team ✨
MIDA provides very useful insights for our website, it helps us refine areas to focus attention and also areas to remove.
Thank you for the lovely words! 💚 We're happy to have you with us!
Mida-app.io Team
This app is great to get insights on customer behavior, we have tried a few apps and Mida is definitely at the top of the list.
Thank you for the kind words! 💚 We're happy to have you with us!
Mida-app.io Team
Within just a few minutes, we were up and running without any technical friction. Being able to visually track how visitors navigate the site, where they click, and where they drop off gives us incredible clarity on user behavior. It’s clean, intuitive, and remarkably fast.
ich bin ganz frisch bei MIDA, aber nach vielen vergleichen scheint für mich klar zu sein, dass das die bestederzeitige app für shopify in dieser brance ist! ich war vom ersten moment an begeistert und konnte sofort einige relevante punkte erkennen, wo meine kunden stolpern, ohne dass ich das sonst jemals geahnt und erkannt hätte! die app bietet auch wesentlich mehr als ähnliche apps, v.a. auch kostengünstiger, ist toll übersichtlich und macht einfach sofort sehr hilfreichen spass! absolut empfehlenswert!!
easy to work with, some lags in the video records but manageable, also including all the needed features
