MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

September 3, 2026

I'm a new user but so far the most user friendly heatmap tool I found so far. Looking forward to exploring more of its service

Amor Mia
United Kingdom
About 7 hours using the app
August 26, 2026

Easy to install, intuitive to navigate and use. Prefer over Lucky Orange.

Easy USA
United States
6 days using the app
August 25, 2026

Easy to set up and easy to see a customers activity, great customer service. Thank you Mida

Prana Therapy
New Zealand
15 minutes using the app
August 25, 2026

Works great so far! Chloe helped me with some support issues, and she was helpful and friendly.

Gym Army
Canada
About 21 hours using the app
August 24, 2026

great experience...i came to know what customers facing issue during browsing...came to know exact issues

SECRET TATTVA
India
About 1 month using the app
August 22, 2026

I like being able to see the URL visitors come from

Mave
Canada
About 3 hours using the app
October 5, 2026

Zeigt sehr viel an und lässt einen den Shop verstehen, wo Mängel sind und wo Kunden abspringen und verbessert werden muss. Absolut empfehlenswert.

Wrongcrow
Germany
9 days using the app
June 21, 2026

This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*

Peacock & Lime
Canada
7 days using the app
MIDA replied June 22, 2026

Thank you so much for the review! 💚 We're grateful to have you with us!

September 29, 2026

This app has been very helpful for managing my store and improving the overall workflow. The interface is easy to understand, and the setup process was simple even without advanced technical knowledge.

The features work well and save a lot of time compared with doing everything manually. I also appreciate the support and regular improvements from the team.

Overall, it is a useful tool for Shopify store owners who want to improve efficiency and optimize their store operations. Recommended.

auceramic
China
About 23 hours using the app
August 18, 2026

Still early days of my experience but the setup was straight forward and easy, data populates real time so far so good!

LDB Duel
Canada
4 days using the app
MIDA replied August 20, 2026

Thank you so much for your review! 😊 We're glad you found the setup easy and that the data is already populating. Hope you continue having a great experience with MIDA!

Mida-app.io Team ✨