MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.
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Access to heatmaps through this app is invaluable! Great value - great support! I am able to see where we need to reduce consumer friction. This information allows us to fix perceived errors to make our customers happier with their shopping experience!
Thank you for sharing this! Really glad it's delivering that value for you. We're always here if you need us!
Mida-app.io Team ✨
The customer service is excellent. It's helpful to know where your customers are viewing and where they are getting stuck in order to grow.
We just installed MIDA Replay and, after running a few initial tests, we’re really impressed with what we’re seeing so far. The setup was straightforward, and the customer service and assistance we received along the way were excellent. We’re looking forward to seeing how MIDA helps us better understand visitor behavior and supports our ongoing website research and improvements.
MIDA is amazing. The session replays and heatmaps are very clear. They showed me exactly what my customers do on my store and why they leave. It did not slow down my website at all. Highly recommend!
Wir arbeiten erst seit Kurzem mit MIDA, unsere Erfahrungen sind 100% positiv, die App zeigt aufschlussreiche Insights, ist übersichtlich und der Support ist top!
Great app so far! Loving the session replays and the dynamic heat map
Very insightful to see the heatmap, how customers engage and abandoned carts flows. Helpful customer service!
great app, alot of insight on whats taking place and knowing what issues customers are having
This app is really helpful and their support team is super helpful, I had raised a bug and within a say or two they fixed and and even informed which is very rare these days. Please keep up the good work
Quick and concise answer which solved the problem
